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DELL XPS 8500 Desktop computer : cannot install integrated Intel Video Drivers?
Hello.
I have downloaded drivers for my system Dell XPS 8500 Desktop and for my Operating System Windows 8.1 64bit, but when I try to install the drivers I receive:
"This computer does not meet the minimum requirements for installing this software". Strange? what is it? I get the exact same error if I try to install the drivers from the DVD supplied with drivers from the box that came with the computer.
I checked also about the Chipset driver. The driver for Intel H77 Chipset. I cannot install that one neither. Not from the download page DELL website, not from the DVD supplied with the PC. I get the following error on that chipset driver: "File copying was no successful. Setup will now exit.". So it is like the Intel Chipset and the Intel HD graphics are not visible and not detected.
Please help.
ieee488
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December 28th, 2017 12:00
I usually see that if the driver is 32-bit and you try to install on 64-bit or vice versa.
ieee488
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December 28th, 2017 13:00
When installing drivers after a fresh install of OS, you need to install the chipset driver first.
martincho8002
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December 28th, 2017 13:00
May be the driver is 32bit and I am trying to install 64?
Actually, I just looked now. Drop down menu allows me to select only 64bit Operating Systems.
martincho8002
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December 28th, 2017 14:00
It's not a fresh install of OS.
martincho8002
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December 28th, 2017 14:00
I also have problems installing the drivers for the Chipset Intel H77. It says "File copying was no successful. Setup will now exit."
martincho8002
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December 28th, 2017 16:00
Is it possible that my Intel Chipset has partially failed and this is a result of the failure? that I cannot see integrated HD video?