When I did that, a message was displayed saying "No backups were found", and then when I "OK'd" that screen, another srceen was displayed saying "System Restore operation failed"
In addition to the above I also found a backup (zip & floppy disk) of a 'windows rescue' that I had made a while back, and when I use that (Safe mode) the Rescue Wizard couldn't identify the exact problem and referred me to the Vendor (Dell)
Thank you for using the
Dell Community Forum. Win98 should have a backup of the user.dat in the windows folder.
You can try restoring this file to get the system working again.
1.Boot to a Win98 startup disk with Attrib on it.
2.From the A:\ prompt, switch over to the C:\windows directory
by typing in "cd c:\windows " and press enter.
3.At the C:\windows prompt, type in " Attrib -r -a -s -h " and press Enter.
4.Then type in "rename user.bak user.dat " and press Enter.
5.Check for the file by typing in " dir user*.* " and press Enter.
6.If the User.dat file is listed, then remove the Win98 startup disk
and restart the system.
esquire
2 Intern
•
2.5K Posts
0
August 4th, 2003 10:00
You didn't say which Windows version you are using, so I am assuming it is Win98.
1. Boot to Command Prompt by pressing F8 just before Windows tries to boot.
2. At the prompt, type SCANREG /RESTORE and press ENTER.
stevio
6 Posts
0
August 5th, 2003 07:00
It is indeed WIN98SE
When I did that, a message was displayed saying "No backups were found", and then when I "OK'd" that screen, another srceen was displayed saying "System Restore operation failed"
In addition to the above I also found a backup (zip & floppy disk) of a 'windows rescue' that I had made a while back, and when I use that (Safe mode) the Rescue Wizard couldn't identify the exact problem and referred me to the Vendor (Dell)
Do you have any other suggestions?
stevio
Karell
2 Intern
•
2.5K Posts
0
August 5th, 2003 17:00
Thank you for using the Dell Community Forum.
Win98 should have a backup of the user.dat in the windows folder.
You can try restoring this file to get the system working again.
1.Boot to a Win98 startup disk with Attrib on it.
2.From the A:\ prompt, switch over to the C:\windows directory
by typing in "cd c:\windows " and press enter.
3.At the C:\windows prompt, type in " Attrib -r -a -s -h " and press Enter.
4.Then type in "rename user.bak user.dat " and press Enter.
5.Check for the file by typing in " dir user*.* " and press Enter.
6.If the User.dat file is listed, then remove the Win98 startup disk
and restart the system.
esquire
2 Intern
•
2.5K Posts
0
August 5th, 2003 20:00
In addition, try Microsoft's suggested solution: http://support.microsoft.com/default.aspx?scid=kb;en-us;220878