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Dell Gaming and Monitor Issues
Hi,
I purchased a new computer and monitor from Alienware and Dell for gaming last week, but I'm already having some issues. Here are my specs:
Alienware Aurora R6
Windows 10 Pro
Processor: Intel(R) Core (TM) i7-7700 CPU @ 3.60GHz (4-Cores, 8MB Cache, Turbo Boost 2.0, up to 4.2GHz)
Video Card: NVIDIA(R) GeForce(R) GTX 1070 with 8GB GDDR5
850W PSU Air Cooled Chasis
512GB M.2 PCIe SSD
RAM: 32.0 GB (2x16GB) 2400MHz DDR4
System: 64-bit operating system, x64 based processor
Monitor: Dell 24 Gaming Monitor - S2417DG
I know very little about computers but everyone tells me I should be able to run games on ultra no problem. I can barely run it on the recommended/normal setting and still barely get 7 FPS at times (usually around 60 though).
Also, I have an issue with the monitor as sometimes the monitor will randomly go into power saving mode without warning.
Please help. Thank you!
DELL-Gerizin O
3 Apprentice
3 Apprentice
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157 Posts
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July 25th, 2017 01:00
Hi,
In this case you have to contact to tech support for Alienware.
In this link you can see the contacts www.dell.com/.../Dynamic if you are in another country you can change it to get the correct phone.
Also, you can contact to our Facebook page www.facebook.com/.../
Twitter: @AlienwareLatam.
Regards.
DELL-Gerizin O
3 Apprentice
3 Apprentice
•
157 Posts
0
July 25th, 2017 02:00
Hi,
In this case you have to contact to tech support for Alienware.
In this link you can see the contacts http://www.dell.com/support/incidents-online/us/en/19/contactus/Dynamic?lwp=rt if you are in another country you can change it to get the correct phone.
Also, you can contact to our Facebook page https://www.facebook.com/AlienwareLatinoamerica/
Twitter: @AlienwareLatam.
Regards.