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May 16th, 2014 22:00

Dell Support not recognizing service tag?

Dell support will not recognize my 755 USFF service tag number? keeps saying we don't recognize service tag number. i know it is the right number it is all over the back of computer.  

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54.3K Posts

May 16th, 2014 23:00

The Dell service tag number is 7 digits, not eight. What is the express service code? I can use that to cross reference the service tag. Boot into the bios and verify the service tag number.

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