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Dell System Detect: Application cannot be started. Contact the application vendor.
Hi,
I am trying to install dell system detect on a windows 2003 web server ( I know it is old) but it fails. In another post it is recommended to install dotnet 4. Unfortunatelly installing dotnet does not make a difference. Any ideas? Below the error log.
PLATFORM VERSION INFO
Windows : 5.2.3790.131072 (Win32NT)
Common Language Runtime : 4.0.30319.1
System.Deployment.dll : 4.0.30319.1 (RTMRel.030319-0100)
clr.dll : 4.0.30319.1 (RTMRel.030319-0100)
dfdll.dll : 4.0.30319.1 (RTMRel.030319-0100)
dfshim.dll : 4.0.31106.0 (Main.031106-0000)
SOURCES
Deployment url : downloads.dell.com/.../DellSystemDetect.application
Server : Apache
Deployment Provider url : downloads.dell.com/.../DellSystemDetect.application
Application url : downloads.dell.com/.../DellSystemDetect.exe.manifest
Server : Apache
IDENTITIES
Deployment Identity : DellSystemDetect.application, Version=5.12.0.3, Culture=neutral, PublicKeyToken=e30b47f5d4a30e9e, processorArchitecture=msil
Application Identity : DellSystemDetect.exe, Version=5.12.0.3, Culture=neutral, PublicKeyToken=e30b47f5d4a30e9e, processorArchitecture=msil, type=win32
APPLICATION SUMMARY
* Installable application.
* Trust url parameter is set.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of downloads.dell.com/.../DellSystemDetect.application resulted in exception. Following failure messages were detected:
+ Failed to load the runtime. (Exception from HRESULT: 0x80131700)
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [12/1/2014 10:27:24 AM] : Activation of downloads.dell.com/.../DellSystemDetect.application has started.
* [12/1/2014 10:27:24 AM] : Processing of deployment manifest has successfully completed.
* [12/1/2014 10:27:24 AM] : Installation of the application has started.
* [12/1/2014 10:27:24 AM] : Processing of application manifest has successfully completed.
* [12/1/2014 10:27:31 AM] : Found compatible runtime version 2.0.50727.
ERROR DETAILS
Following errors were detected during this operation.
* [12/1/2014 10:27:31 AM] System.Runtime.InteropServices.COMException
- Failed to load the runtime. (Exception from HRESULT: 0x80131700)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.NativeMethods.IClrMetaHostPolicy.GetRequestedRuntime(MetaHostPolicyFlags policyFlags, String binaryPath, IStream configStream, StringBuilder version, Int32& versionLength, StringBuilder imageVersion, Int32& imageVersionLength, Int32& pdwConfigFlags, Guid interfaceId)
at System.Deployment.Application.NativeMethods.GetAssemblyCacheInterface(String CLRVersionString, Boolean FetchRuntimeHost, CCorRuntimeHost& RuntimeHost)
at System.Deployment.Application.PlatformDetector.VerifyPlatformDependencies(AssemblyManifest appManifest, AssemblyManifest deployManifest, String tempDir)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
ManyDimensions
1.3K Posts
0
December 1st, 2014 07:00
Hi NEBU24,
Dell System Detect software was designed for use on Dell home computer systems running Windows 7 and above. This is the detect system that is readily available for download from Dell Support Website.
If you own an older Dell system running Windows XP or older versions of Windows operating systems such as Windows Server 2003 you will need an older version of Dell System Detect. Yes, there is such a thing, but I do not know if those older versions are still available for download from the Dell Support Website. The older versions of Dell Support Software may or may not work with systems configured with hardware that did not exist from 2005 forward. That is the reason why Dell created a newer version of system detect.
The failure you experience is directly tied to your operating system that does not support the runtime module of the software.
Depending on what you are trying to achieve with Dell System Detect, I would strongly suggest that you try a different approach (software) to detect system analysis. If you are attempting to monitor software application performance, that is a different ball of wax entirely.
Hope this helps