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26328
February 14th, 2013 23:00
Dell XPS 630 format, reinstall OS issue
Hi. I'm helping a fiend of mine with restoring his Dell XPS 630 to factory state. The outside case says Vista, but the OS is Windows XP Pro. I have his service tag number and entered it and it appears this computer came with XP Pro. I wonder why this situation exists? So I try Ctrll+F11 to get to the restore partition, but nothing happens.So I grabbed an old retail version XP Pro without SP1 that I have and tried to go that route. When I do this it boots from the disk, starts to work, but before I can get to any format options it crashes with this BSOD ... Stop 0x0000007B (0xc0000034, 0x00000000, 0x00000000)
I can provide the service tag to a Dell rep if needed. His computer is running bad and we would like to format it to a clean install state. I would greatly appreciate some help. Thank you.
BlackHawk99
68 Posts
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February 15th, 2013 00:00
I looked in the BIOS and I don't see any place to change from AHCI to IDE. I've seen it in other machines, but I think this one is set and you can't change it?
I would need guidance with this 3rd part SATA adapter suggestion.
I went to into Disk Management and the C drive is not showing which is odd. I have provided a screen shot of that. BUT, in My Computer the C drive shows up as "OS (C:). I believe this thing has 2 500GB hard drives in it from what I can see in the BIOS.
The third option I doubt he will go for. He is intent on getting this one up and running without spending more money on a new OS.
This is very frustrating. :)
BlackHawk99
68 Posts
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February 15th, 2013 00:00
Boot to Utility Partition gives me a "Disk error" message.
BlackHawk99
68 Posts
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February 15th, 2013 00:00
With the old XP Pro disc it boots and it loads everything and then crashes just it's goes to the setup windows screen. I never experienced an issue like this before.
rdunnill
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February 15th, 2013 00:00
I think that has to do with AHCI being set in the BIOS, and XP's installer doesn't support that.
If that is the case, you have at least two options. One is to change SATA in the BIOS from AHCI to IDE. Another is to temporarily install a third party SATA adapter and use it for the installation; once installation is complete, install the needed Intel AHCI drivers.
A third and extreme option is to clean install a newer version of Windows, like Windows 7. You can download the ISO for the installer, and buy an OEM copy for the eventual activation. (You have thirty days to activate.)
BlackHawk99
68 Posts
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February 15th, 2013 01:00
I paused the bootup and see this... "Detecting arrays... No disk reserved for RAID use, RAID disabled."
rdunnill
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February 15th, 2013 13:00
He might consider adding an SSD and installing Windows 7 on it.