Unsolved

This post is more than 5 years old

4 Posts

18079

September 18th, 2011 02:00

Dell XPS 8300 with Raid 0 and encryption (TrueCrypt)??

Dear All,

As the Dell XPS 8300 does not have a Trusted Platform Module (TPM) Chip I had to look at other options (i.e. not Bitlocker) to encrypt the machine.

I used Truecrypt before and never really had a problem, but when I tried to encrypt the hard drive it did not work. I assume it is a problem with the RAID 0 configuration (I got 2x 1GB harddrives on RAID 0) or Windows 7 Ultimate.

I can install Truecrypt, but when I want to encrypt the hard drive it tells me that I should encrypt the system partition as it might not be bootable (I wanted to chose 'encrypt the whole disk'). So I picked system partition and after a restart the encryption starts. It went on to about 1% and stopped and told me that 'the system cannot find the file specified' and I could not continue. Also when I restarted the PC I got an error message from the second hard drive and once I started in Windows it told that there was a problem with RAID 0 (no access to second hd) (IBM tool). I unencrypted the hd, uninstalled the bootloader and reset the second HD and everything is fine now.

What can I do to encrypt this system with Truecrypt?

Cheers

JB

 

 

 

 

 

 

11 Legend

 • 

33.4K Posts

 • 

112.8K Points

September 18th, 2011 04:00

If you changed to RAID 1, this may be one option (a guess) since the RAID 1 mirrors each drive, where RAID 0 the data is spread across both drives.  

Actually, I've abandoned RAID altogether and have one drive for the OS.  I regularly use Acronis True Image to back up the entire hard drive to a separate hard drive so if I had a corruption or failure I would lose very little (just back to the last backup).

Actually, you should be contacting Truecrypt to see if it's compatible or what has to be done.  It's not a Dell hardware problem (this forum section).

If encryption is a high priority, you should have investigated further before purchasing and bought a model that has this or has provisions to add it.  Generally, this is not an issue in consumer/home systems.  Business systems are more apt to have this or have the provisions to add it.

4 Posts

September 18th, 2011 04:00

I did not want to have a RAID 0 config... Best would have been no RAID, but was told you have to reinstall everything if you get rid of RAID0. Is that true as I would like to have an OD disk and a data disk too?

Cheers

JB

11 Legend

 • 

33.4K Posts

 • 

112.8K Points

September 18th, 2011 07:00

Since data is spread out over both drives, you would have to reinstall everything.  If you would have had a RAID 1 you could remove the RAID and then use either drive as the boot drive since both drives are identical.

2 Posts

January 11th, 2012 19:00

Despite what Dell told me, it was very easy to remove RAID 0 and restore everything.  Just use Dell Data Safe Local to make recovery discs (I assume an image); remove the raid (Control-I on boot) and then restore the image to one of the discs.  Everything was there including os, the oem partition, the recovery partition, the various dell softwares.

It drives me crazy that you can't get accurate information from Dell.  I was told that if I removed RAID I'd lose all my Dell software and configuration and could only re-install Win7 from disc, and then download some of the Dell apps.  One phone support tech said he could do it but then couldn't remove the RAID (didn't know about Control-I, unbelievably), the second didn't have a clue and asked his superiors who said I would definitely lose all my configuration and partitions.  I said OK, let's do that then, and he said it would need to be done on-site.  What?!  So tech comes out to my house at great cost to Dell, says I'll lose everything except re-installed Windows.  I ask him to try the Dell REcovery Disks first, which we do, and they work perfectly - I have two separate non-raided disks with exact copy of original config on one of them.

It is Dell's great weakness that their support is so appalling.  They could have saved one phone call and one site visit if their systems allowed a first-line support person to know the basics of removing raid on a current model.  It should be essential info since it was compulsory to have RAID 0 when I bought, and this is a silly requirement on a machine with no space for extra drives.  The net is full of requests by people to remove their RAID 0; it should be Dell's easiest answered question.

1 Message

March 3rd, 2012 01:00

jrsubs

when you did (control-I) did you reset disks to non-raid?

I also have no use for this raid business I got this to run music production software and i need my hard drives separate to run program files on one virtual instruments off the other.

2 Posts

March 5th, 2012 23:00

Yes, or at least the Dell tech did.  Then we reloaded the backup.

No Events found!

Top