Dimension 2400 audio driver installation failed

I have this same problem and worked on it for 6 hrs yesterday. After searching around, I found many others with this exact same problem. 

 

I have a Dim2400 with integrated ADI 198x, replaced the motherboard...brand new one from Dell. Have Win XP Svc pack 2, Everything is up & running fine except the audio...this ridiculous Multimedia Audio Controller problem. The driver simply WON"T load or else it loads but the systems simple doesn't recognize it. I've tried everything I can think of mulitple times.

 

-reloaded chipset drivers, then audio drivers (no change)

-reloaded older version of audio drivers (no change)

-Disabled onboard audio (via BIOS setup) and installed external PCI Soundblaster board (doesn't recognize this..says HW is there but no drivers install..again doesn't work)

 

This motherboard, as well as my old one, simply doesn't accept the audio driver. Makes me thingk the old motherboard is still OK.  What gives?  I'm pretty computer literate.  Can you enlist a senior tech person to help. This SHOULD work.  Thank you. 

 

Have you gone to the control panel, selected Performance and Maintenance, Admin Tools, Services, and checked to see that Windows Audio has been started?  If it has not, your audio will not work no matter what you do with the driver installation.  If you do not find the notation "Started" next to it, click on it to bring up the menu in the left side of the pane and click on Restart.  If this solves the trouble, go back to the Services menu, double click the entry for Windows Audio to bring up its properties and make sure that the box marked "Startup Type" has "Automatic" in it.

 

 

Thanks for the suggestion. You had me hopeful. I checked and Windows Audio is already started and set to Automatic.  If you have any others...please pass them on.  I can't find if anyone else who's also had this problem ever got it solved.  This is pretty frustrating.

 

Rgds, Curtis

One more thing. I saw this on another post somewhere.  The error msg I get from a cold boot is:

 

DSndUP error

No ADI codec driver installed

 

Of course, I already know this.  I haven't yet looked up what a DSndUP implies. 

First question; are you still running the original hard drive provided by Dell?  If so, tap F12 at startup while the instructions are still in the upper left corner for going to setup or boot menu.  When the boot menu comes up, select Diagnostics, run the diagnostics for audio and see if you get any failures.

 

Second question (if you're not running the original hard drive); Do you still have the resource CD?  If so, put it in the drive, allow the application to install (if it isn't already) and run the test I suggested above.

 

If you can run these without a failure, I have a suggestion.  The resource CD has your original drivers on it.  Use that one to install the ADI driver.  I can't explain it, but when I was working with my D2400s installing PCI video cards I had one lose sound.  I figured that was not a problem, I would simply load the updated driver from the downloads page.  Nope, nothing doing.  I had to run the resource CD and load the ADI driver from the disk.  After I did that, it worked and allowed me to update the driver to the latest by using the newest one from the downloads page.  I still don't understand why it worked while the new driver from the download page did not.  I thought for a long time that maybe the Dell download page had only updates rather than the entire thing, but that is probably not the case.

 

Good luck!