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Dimension 3000 will not power up.
I am helping with a Dell Dimension 3000 with WinXP. Somebody put it into sleep mode and it hasn't come back on since. After this happened it spent a couple of months completely unplugged. From what I've learned reading other posts with this problem I've checked the following things:
- Whenever the computer is plugged in the green LED on the motherboard is lit.
- When the power button is depressed the fans spin momentarily, the power light lights up amber briefly.
- The green LED on the motherboard remains on throughout the power-up attempt.
- I've reseated the RAM and pushed on all the connectors I can see.
I think that unplugging the drives and removing component boards is next. Before I do that though I want to see if anyone thinks that putting the computer to sleep caused the problem and if there is a way of solving this without unplugging things.
Thank you.
oghk2000
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December 28th, 2007 19:00
shesagordie
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December 28th, 2007 19:00
It sounds like the power supply has failed and should be replaced.
If you are handy around computers, you could test it.
Unplug the cord from the power supply, hold the power button in for about 15/20 seconds, open the case, unplug the 20-pin connector from the motherboard and jump the Green wire to one of the Black wires, reconnect the power cord and if power supply fan and hard drive runs, then the PSU should be good.
Note: Do not remove any wires from the plug, use a small piece of wire or a paper clip as a jumper.
Bev.
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shesagordie
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December 28th, 2007 19:00
Yes, you seem to have got it.
PSU > Power Supply Unit.
Bev.
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shesagordie
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December 28th, 2007 19:00
What is the reading of the power button LED, green, blinking green, solid amber, blinking amber?
Check the sequence of the four diagnostic lights on the back panel of the case.
Bev.
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oghk2000
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December 28th, 2007 19:00
oghk2000
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December 28th, 2007 20:00
shesagordie
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December 28th, 2007 20:00
Could be, did you check that the power and data cables are securely connected to the hard drive?
Try running Dell diagnostic's extended test, read, write, verify, on the hard drive, not the quickie express test.
How to run the Dell's Diagnostics Utility
Bev.
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oghk2000
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December 28th, 2007 21:00
shesagordie
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December 28th, 2007 23:00
You should have a CD with the diagnostics, you can use that, the instructions are in the link I posted.
When you tested the power supply, was the power button LED, solid green, blinking green, solid amber, blinking amber?
If your power supply is working and even if the hard drive has failed, you still should have diagnostic lights lite on the back panel.
Bev.
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shesagordie
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January 4th, 2008 19:00
Pleased to hear that the problem is resolved. :)
Bev.
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oghk2000
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January 4th, 2008 19:00