Dimension 4700 Beep Code Help

Question

I have identified that my Dimnension 4700 is giving my the beeo code: 1-3-2. According to the 4700 Documentation posted here: http://support.dell.com/support/edocs/systems/dim4700/sm/adtshoot.htm#wp1053320, the cause is "Memory Not Being Properly Identified or Used". Can someone help me to determine exacly what that means. I have an idea, but am not 100% sure what it does mean. If someone can help me, i would like to know what steps to take to stop this from happening. It keeps happening, although I am still able to use my computer. This occurs when the computer is on, and it suddenly stops. Plus no BSOD (Blue Screen) is displayed.

Thank you in advance.

ai5u · Answer

Troubleshooting System Memory

A computer memory problem can be a faulty dual in-line memory module (DIMM) or a faulty system board. If a random-access memory (RAM) error message appears, the computer probably has a memory problem.

When you turn on or reboot the system, the Caps Lock and Scroll Lock indicators on the keyboard should flash momentarily and then turn off. If the Num Lock option in System Setup is set to On, the Num Lock indicator should flash momentarily and then remain on; otherwise, it should turn off. Abnormal operation of these indicators can result from a defective DIMM in socket A. To troubleshoot system memory, perform the following steps:

Turn on the system, including any attached peripherals.

CAUTION: Before you remove the computer cover unplug the power cable and touch your finger to the metal part of the chassis."

If an error message indicates invalid system configuration information, enter System Setup and check the System Memory option. If the amount of memory displayed does not match the amount of memory installed, turn off the computer, disconnect it from the electrical outlet, remove the computer cover, and reseat the DIMMs in their sockets.

Replace the computer cover, reconnect the system to an electrical outlet, and turn it on.
If the problem is not resolved, insert the Dell Diagnostics Disc media into the appropriate drive, reboot the system, and run the RAM test group in the Dell Diagnostics.
If the Dell Diagnostics identifies a faulty DIMM, replace that DIMM. If the Dell Diagnostics determines that the system board is faulty, or if the Dell Diagnostics does not identify the cause of the problem and the problem is still not resolved you may need to obtain proper working memory or replace the defective motherboard.

shesagordie · Answer

silvercast

If reseating the memory does not correct the problem, try this,

Remove all the memory modules, then install only one module in slot 1, then see if the system boots and if the computer starts normally, reinstall an additional module.

Does not boot, move the module to slot 2 and again see if the system boots, no boot, try the module in slot 3, no boot, try installing in slot 4.

Still does not boot, then remove the first module and using the second one, repeat the sequence described above.

Still no boot, try installing any remaining modules, one at a time, using the above procedure.

For the instructions for removing and reseating the memory, click here.

Bev.

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Dimension 4700 Beep Code Help

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