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November 23rd, 2014 11:00

Dimension 8400 will not start up

Upon pressing the power button, CPU activates fan, cd\dvd drives and front operational lights.  Produces beep code of 1-3-2 and the diagnostic lights on the back show A & B are yellow, C & D are green.  Monitor does not activate.  Fan seems to be louder than normal. 

4 Operator

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20.1K Posts

November 23rd, 2014 12:00

Check the diagnostic beep and light codes either online HERE* or in your manual. That code means a memory error. Try reseating memory one chip at a time in each slot until you find the bad chip or bad slot.  Think about replacing the old model if it is a bad slot.

*ftp://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_dimension_desktops/dimension-8400_Owner%27s%20Manual_en-us.pdf

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