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3959

May 16th, 2006 20:00

Dimension Bios attempting to boot from USB?

I have a week old Dell Dimension 5150 which has crashed 3x to the point of having to do a complete Dell System Restore to enable it to reboot in normal mode.  The problem, I believe, has to do with installing my HP officejet 5510 software.  Everything is fine with the install until I reboot & then up comes the blue error screen.  I've done some research & this is what I found: 
" This happens because the computer BIOS (Basic Input Output Software)
has the ability to boot from external USB mass storage devices and
tries to boot from the all-in-one photo card reader, which can be used
as a USB mass storage device. The hardware standards call for the BIOS
to be able to respond to both 32-bit (such as the all-in-one card
reader returns) and 64-bit signals. The BIOS in some computers does
not meet the standard and will only recognize 64-bit signals,
therefore the BIOS continues to wait for a response that it has
already received. This problem may also occur when using any photo
card readers or external USB storage devices with the computer."  
Has anyone else had this situation come up?  I'm about ready to return the computer & try something else.
 
Thanks.

2 Intern

 • 

28K Posts

May 17th, 2006 03:00

Go into the BIOS setup and try removing the USB device from the boot sequence.

Steve

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