10 Elder

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45.2K Posts

December 5th, 2012 12:00

Look for an option in BIOS Setup to clear the error log, or try turning error reporting off in BIOS setup, then reboot and after 2nd reboot turn it back on.

If you don't  find either of those options, clearing BIOS should clear the error. But before you do that, open BIOS Setup and copy down all the current settings. When you clear BIOS, you reset everything to factory defaults, which may or may not be suitable for your system configuration.

So after clearing BIOS, reboot and open BIOS setup again. Confirm that all settings match what you copied. If you make any changes, be sure to save them before exiting setup.

1 Rookie

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19 Posts

December 5th, 2012 21:00

This model has no option to clear the log, just an option to disable reporting of errors that require you to acknowledge by pressing F1, and I would prefer to receive those notices.

I tried clearing the CMOS memory, I know it worked because the system tells you the CMOS was cleared and requires the date and time to be re-entered.

But-- I am still getting the 2000-0146 code when I run PSA assessment. Can you think of any other way to clear that out? Where is that being saved? It doesn't seem right that that should be happening.

-Maury


10 Elder

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45.2K Posts

December 6th, 2012 12:00

Update: I just saw a conversation elsewhere on these forums that has a link to fix the exact error you're seeing, but the link is broken. I've asked my Dell tech contacts for some help fixing the link and/or indicating how to clear that log file.

Stay tuned...

10 Elder

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45.2K Posts

December 6th, 2012 12:00

How are you running that PSA test? On-line or from a version of the software on your hard drive?

There have been instances when Dell's diagnostics software was giving erroneous reports about hard drives so see if there's an updated version.

I suppose it's possible the new drive is failing. Depending on the brand (eg, Western Digital, Seagate, etc), look on the manufacturer's site for hard drive diagnostics software. If it passes the manufacturer's tests, then I'd ignore the PSA results.

9 Legend

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47K Posts

December 6th, 2012 20:00

if your drive does not have the 50 meg type DE partition at the front of the drive you may be unable to run the PSA tests as this is where the DIAGNOSTICS program resides.  There may be an ISO of the Dell diagnostics That could be run but

I don't memorize which of the 1300 versions works with what system.

For Example

File Format: ISO Image Download File

Add to My Download List

File Name: cdd_1291.iso

Systems

Dimension Desktop 9200

Dimension Desktop 9200C

Dimension Desktop C521

Dimension Desktop E520

Dimension Desktop E521

Latitude 120L

OptiPlex 210L

OptiPlex 740

OptiPlex 745

OptiPlex GX520

OptiPlex GX620

Precision 390

Precision 490

Precision 690

5/2/2006  6:54 PM      5605376 cdd_1264.ISO
2/13/2006 2:37 AM 5605376 cdd_1265.ISO
4/15/2006 2:34 PM 5605376 CDD_1266.ISO
10/6/2006 4:41 PM 5605376 cdd_1268.iso
7/26/2006 4:29 PM 5605376 cdd_1270.iso
8/4/2006 11:38 AM 5605376 cdd_1272.iso
7/13/2006 2:22 PM 5605376 cdd_1273.iso
7/26/2006 4:25 PM 5605376 cdd_1275.iso
8/15/2006 3:04 PM 5605376 cdd_1276.iso
11/7/2006 10:08 AM 5605376 cdd_1277.iso
9/15/2006 1:17 PM 5605376 cdd_1280.iso
9/5/2006 1:41 PM 5605376 cdd_1281.iso
9/5/2006 10:05 AM 5605376 cdd_1282.iso
12/12/2006 9:03 AM 5605376 cdd_1284.iso
12/12/2006 9:20 AM 5605376 cdd_1288.iso
4/1/2008 8:55 AM 5605376 cdd_1291.iso
6/12/2007 1:49 PM 5605376 cdd_1295.iso
4/1/2008 1:47 PM 5605376 cdd_1298.iso
7/10/2007 11:58 PM 5605376 cdd_1299.iso
6/25/2007 1:11 PM 5605376 cdd_1300.iso
7/12/2007 9:52 PM 5605376 cdd_1301.iso
4/1/2008 9:14 AM 5605376 cdd_1303.iso
8/24/2007 1:48 AM 5605376 cdd_1306.iso
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