I had a similar issue with my Dell Multimedia KB running WIndows 7 Professional 64bit on an XPS 435T/9000.
What I did to resolve it,
Shutdown the PC.
Unplugged the power cord from the power supply.
Unplugged the keyboard from the USB port.
Plugged the power cord back into the power supply
Plugged the keyboard into a USB port.
Turned the system on.
All the multimedia keys including volume control worked again. If this doesn't work for you, try a different USB port. We would need to know your Dell model. Windows drivers work just fine with the keyboard.
However, I just received the new Dell Multimedia Pro KB like you have and while my XPS 435T/9000 was up and running WIndows 7, I unplugged the older model and plugged in the new KB. I had no issues using all of the keys including the multimedia keys.
keithg2
2 Intern
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935 Posts
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April 18th, 2010 19:00
I had a similar issue with my Dell Multimedia KB running WIndows 7 Professional 64bit on an XPS 435T/9000.
What I did to resolve it,
All the multimedia keys including volume control worked again. If this doesn't work for you, try a different USB port. We would need to know your Dell model. Windows drivers work just fine with the keyboard.
GeoGoGo
14 Posts
0
April 19th, 2010 12:00
Keith,
Thank you for the suggestion. I will try it as soon as I get home. By the way it is a Dimension 8300 running XP SP3. Thanks again for the time.
George D.
keithg2
2 Intern
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935 Posts
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April 19th, 2010 17:00
FYI... my Dell Multimedia KB was the older model.
However, I just received the new Dell Multimedia Pro KB like you have and while my XPS 435T/9000 was up and running WIndows 7, I unplugged the older model and plugged in the new KB. I had no issues using all of the keys including the multimedia keys.