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37964
May 27th, 2011 11:00
Ethernet Controller driver needed for T5400 running Windows XP x64
I installed Windows XP Professional SP3 x64. Naturally, the Device Manager informs me of missing drivers with the yellow question mark. I am looking for the driver called "Ethernet Controller".
I have looked under Drivers & Downloads for Dell Precision Workstation T5400 with my service tag <ADMIN NOTE:Service tag removed per privacy policy>. I have installed over 45 drivers but I still can't find the ethernet controller I'm looking for. I'm frustrated because I cannot connect to the internet or use ipconfig without this.
Could anybody point me in the right direction?
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RoHe
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May 27th, 2011 15:00
Did you install all the hardware drivers in the correct order after you installed XP-64?
Unless you installed them in the correct order, other drivers -particularly the network driver- either won't install or won't work.
The correct order is XP followed by:
Desktop System Software (System Utilities)
Chipset driver
Video driver
Audio driver
Network driver
etc.
I'm guessing you didn't install the first 2 (or at least not in the correct order) so the network driver won't work. Download both of those to your desktop. This can be done on any PC and copied onto the T5400. Then reboot in Safe Mode (press F8 before XP starts to load). When you get to the desktop in Safe Mode install those drivers -in the correct order- and then reboot normally.
Now install the correct XP-64 network controller driver for the hardware in your system.
Ron
pjtikkanen
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May 27th, 2011 13:00
Hi:
The only network driver I could see for your PC for XP x64 is for the Broadcom 57XX Gigabit Integrated Controller.
You tried that and it didn't work I assume?
Some network drivers need to be manually installed by clicking on the network controller in the device manager, clicking on the driver tab. Then you click on Update Driver and manually browse to the installation folder extracted when you double-click on the downloaded file.
The drivers would be found in C:\Dell\R161009.
If you tried that and it still didn't work, I wonder if it is possible you have a different model network adapter?
We can find that out if you click on the missing network device in the device manager. Then click on the details tab. Post the top string of characters you see there. Those identify the manufacturer and device model.
If it is a different network controller then we will have to hunt for the drivers for it.
Paul
speedstep
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47K Posts
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May 27th, 2011 15:00
It will have a hard time enumerating things if the chipset driver isnt installed first.
Then use the 64 bit broadcomm 5xxxx driver.