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July 24th, 2013 14:00
Ethernet Controller
I am having trouble with my ehthernet controller in my device manager its saying that it can not find the hardware. I have tried everything I can think of and can't get it to work also in my network connections there is NOTHING! I can not get on the internet and it is driving me crazy. I have a Dell Pentium4 with Microsoft XP. When I go to device manager it has a yellow question mark next to it when i go to ethernet controller properites and details the Device Instance id says
PCI\VEN_8086&DEV_1039&SUBSYS_01421028&REV_81\4&3B1CAF2B
HELP PLEASE!!!
THANK YOU IN ADVANCED :)
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DELL-Appu S
6 Operator
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3.1K Posts
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July 24th, 2013 14:00
Hi sequoya22,
It seems that you would need to install ethernet adapter drivers. Please share the exact system model so that I can help you with a link to install the driver.
sequoya22
7 Posts
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July 24th, 2013 15:00
where would i find that i have lcd montior model is E177FPf
and the modem model number is 3612kl-04w-b66
is that what you need?
DELL-Appu S
6 Operator
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3.1K Posts
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July 24th, 2013 15:00
Hi sequoya22,,
You may provide the service tag of the computer and the name as it appears on the account via private message (click my username and then click Start Conversation) so that I can check the details.
Please refer to the video What is a Dell Service Tag and How Do I Find It?
http://www.youtube.com/watch?feature=player_detailpage&v=-mANwhmitts
sequoya22
7 Posts
0
July 24th, 2013 15:00
sytem model is [ADMIN NOTE: Service tag removed per privacy policy]
sequoya22
7 Posts
0
July 24th, 2013 16:00
ok sorry i didn't know can you help me
DELL-Appu S
6 Operator
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3.1K Posts
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July 24th, 2013 16:00
Hi sequoya22,
Please remove the service tag from public view for security reasons.
DELL-Appu S
6 Operator
•
3.1K Posts
0
July 24th, 2013 16:00
Hi sequoya22,
Here is the link for the driver http://dell.to/1biJ28a. Please download and install it on your computer.