GX620 BlueScreen errors

Question

Hi,

I have a GX620 running WinXP Professional SP2 and I been getting a lot of bluescreen errors. I have been trying to download updates from Dell and Mircosoft and it doesn't help and I have try to reinstall Win XP and it still occur. Here are the errors:

-PAGE_FAULT_IN_NONPAGED_AREA
0x00000050
-IRQL_NOT_LESS_OR_EQUAL
0x000000A
-BAD_POOL_CALLER
0x000000C2
-NTSF.SYS
0x00000024
-WIN32.SYS
0x0000008E

Could this be a hardware problem like memory or video? I have looked around on the internet and haven't found the answer. Please Help!!! Thanks.

stonent · Answer

http://www.memtest86.org Download that floppy or CD image and run it. It will tell you if you have bad memory or not. Or you could run th dell diagnostics cd.

MorJo15 · Answer

Yep, these errors are a definite sign of memory issues.  If it's under warranty which it should still be being a newer model I would get with support and get them swapped out.

lnh20 · Answer

Thanks for the help guys, now I will check if the warranty  will cover.

DrLar · Answer

My GX620 came with diagnostic partition, you can access it by pressing F12 at POST and choosing the diagnostics, run express diagnostic to see which part is wrong exactly.

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GX620 BlueScreen errors

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