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9464
June 19th, 2012 16:00
HELP!!! How do I uninstall a audio driver?????????????
I wrote in Friday and asked about my audio being out of sync with my internet radio stations but were fine with Windows media but was fine with Windows media, etc. I got 2 replies. One told me to try different browsers which I had already dome, the other one said to download the latest audio driver which I did and now there is no sound at all. How do I uninstall the new driver. Some sound is better than no sound...I downloaded the driver my PC supposedly needed according to my service code.
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DELL-Ritesh G
8 Posts
1
June 24th, 2012 18:00
Hi jadado3,
Welcome to Dell community.
You can roll back the audio driver as mention earlier by osprey4.
If you are unable to roll back the driver then you can try to perform system restore on the system.
By system restore you can restore the system to a previous date when the system was workig fine. You would not lose any personal data however if you have installed any software or application after the date to which you are restoring then you might lose those applications.
Please follow the below link to perform system restore.
http://dell.to/JEe9aR
Please let us know if it works.
Glad to help.
Thank you.
Ritesh-G
Dell |Social Outreach Professional | Global Social Media Community
osprey4
6 Operator
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34.2K Posts
0
June 19th, 2012 17:00
Hi Jadado3,
Here you go. How to roll back your drivers in Windows 7
Cindy Cooper
4 Posts
0
June 25th, 2012 09:00
I did the roll back as you suggested and I got my sound back but it's still wavery and skips, but at least its sound. I'm just using Real Player.now. I don't seem to be able to clear the sound right now. Thank you for your help.
DELL-Ritesh G
8 Posts
1
June 26th, 2012 15:00
Hi jadado3,
Welcome to Dell community.
You can try to update the adobe flash player and the java on the system.
You can update the adobe flash player from below link:
http://bit.ly/6FQR0
You can update the java from the below link:
http://bit.ly/QyL9
Please restart the system once the update is done and then try to check.
Please let us know if it helps.
Glad to help.
Thank you.
Ritesh-G
Dell |Social Outreach Professional | Global Social Media Community