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HELP!!!
I have a Dell all in one desktop that was working perfectly yesterday. This morning when I turned it on it won't let me get to the log in screen. I have no clue what I did or what happened to cause this. I have never had any problems until today
RoHe
10 Elder
10 Elder
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43.6K Posts
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December 18th, 2017 17:00
Nobody can possibly help you without all the details...
Exactly which All-In-One model is this?
Have you checked that power cord is correctly connected to rear of PC?
Have you checked that power cord is connected to a working outlet?
If you're using a power strip or surge protector, have you removed them and connected PC directly to a working outlet?
What color is the power button when it won't boot?
Do you see anything on the monitor?
Exactly what does "won't let me get to the log in screen" mean?
What version of Windows and did you get any software updates yesterday, either via Windows Update or Dell Support Assist?
Etc, etc.
speedstep
9 Legend
9 Legend
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47K Posts
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December 19th, 2017 05:00
Hard drive has failed and there are no backups. You are toast. its not a matter of IF they fail its a matter of when.
caro2005
2 Posts
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December 19th, 2017 07:00
I found the exact right steps to take and it's working