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270107
July 30th, 2012 08:00
Hard Disk Drive Failure
Hi- just joined today, wasnt sure where to go.....
Our power went off for about a second or so this morning, and my Dell Inspirion 530S now says 'Hard-Disk drive falure' on it and my only option is to go to set-up. The only other message I've been able to get is 'Operation system failure' or something similar. Is there anything I can do here, or did the whole thing crash on me? It's been a while since I backed files up, unfortunately.....
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ejn63
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87.5K Posts
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July 30th, 2012 08:00
Check to see whether the BIOS setup (F2 at powerup) recognizes the drive. If it does not, try unplugging and replugging the data cable - unplug the power cord and hold the power button for 30 seconds first. If that gets the drive recognized, run a diagnostic on it. If it doesn't, the drive is toast - if you need the data, you'll have to consider the cost of data recovery (which can be considerable).
electromagnetic
556 Posts
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July 30th, 2012 11:00
Are you good at opening up your computer and adding and replacing things ?
DELL-Priyanka_S
671 Posts
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July 30th, 2012 11:00
Hi,
Welcome to the Community.
If the problem started for you after a power outage, then I would suggest you to try disconnecting all the external peripherals like printers or external hard drives if any and then do a flee power. The process of flee power is to turn the system off and then take the power cable out, hold the power button down for more than 30secs to release off any static power in the motherboard. Now try to plug back the power cable and restart the computer. If it works, then great, if not than you need to run diagnostics using the resource cd of that came with the computer.
The process of diagnostics is to insert the resource cd and when you turn it on start tapping F12, select cd/dvd rom device hit enter and press any key, it will take you to a screen wherein you need to select diagnostics. If any problem with the hard drive it will show up with error numbers.
Please reply if you have any more queries.
Thanks and Regards
DELL_Priyanka_S
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