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March 4th, 2003 18:00
Help- system only starts in safe mode
Help please. I have a dimension 4100 p3 running ME for OS and 512 k mem.
The last time I shutdown my system, it didn't shut down completely. I held the power button in until it shut down. The next time I started it started in safe mode. I tried to do system restore on at least 3 different date points but each time it would not complete the restore. I have done a virus scan and comes up zip. I have started with the sartup disk and worked through the suggestion for getting back to normal startup. still no go. When I take out the suggested 4 files before start up --System ini, win ini,load static VxDs,and Startup group items I experience the following error.
VxD dynamic link call VSDATA95(01) +001D6A8 to 0028, service 800A I then hit Y(Yes) and the continuation error msg of the same with 001D78E to 0028 service 8029 continues. then the system freezes.
I can get it going again by remarking all the above 4 files, but still only in safe mode.
Do I need to reload the ME os? When I do this what will happen? will I loose all my other programs and data files?
Any suggestions on what to do. I can not find any restore point to use and I have also tried the " How to start system restore tool from command, MS # 279736 and System restore was unable to creat a restore point MS # 303354"directions.
Thanks, Dave
Karell
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2.5K Posts
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March 10th, 2003 17:00
Thank you for using the Dell Community Forum.
How do you know you are in safe mode?
Do you get a message that you are in safe mode?
The following may help.
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How to Restore the Registry Using the Command "scanreg /restore" in Microsoft® Windows® Millennium Edition (Me)
Discussion
If restoring the system with the System Restore utility is unsuccessful or you cannot use the utility, it may be possible to restore a backup copy of the registry using the command scanreg /restore.
For more information regarding System Restore in Windows Me, please refer to Dell Knowledge Base article: TT1037690 "How do I restore a previous system configuration using the System Restore utility in Microsoft® Windows® Millennium Edition (Me)?"
Solution
To restore a backup copy of the registry from with in the operating system, perform the following steps:
Click the Start button, click Run, and then type scanreg /restore in the Open box. Click OK.
The Registry Checker window appears.
Click Yes.
The Restore Registry window appears.
Click to highlight the most recent date your system was working properly.
Click OK.
To restore a backup copy of the registry from MS-DOS, perform the following steps:
Boot to the Dell Product Recovery CD for Windows Millennium Edition and select Start computer without CD-ROM support using the Up Arrow or Down Arrow keys and then press the Enter key.
The a: prompt appears.
NOTE: For more information on how to change the boot sequence in the BIOS to the CD-ROM as first boot device, refer to the following Dell Knowledge Base articles:
Dimension™ systems: TT1032262
OptiPlex™ systems: TT1035127
Latitude™ systems: TT1035156
Inspiron™ systems: TT1035144
Inspiron 3700 or 3800 systems: TT1035169
Boot the system to a Windows startup disk.
Type c:\windows\command\scanreg /restore and press Enter.
The Microsoft Registry Checker screen appears.
Select a date before the problem started, using the Up or Down arrow keys and press Enter.
" The You have Restored a Good Registry window appears ".
Remove the floppy disk and restart the system.
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