How do I install realtek audio driver? (Realtek installation failure)

Question

I accidentally uninstalled realtek audio driver, and I'm now trying to reinstall it, however, I'm getting errors.  My desktop is Inspiron 3650, and i tried to install Realtek High definition audio driver from http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=956D8 Below is the installation log [OS] : 10.0 -Build : 14393 -Service Pack : 0 -x64 system : 1 -MCE system : 0 -Server system : 0 -System Language ID : 0x0411 -User Language ID : 0x0409[Default Path] : -tcRtkTempDir : C:\ProgramData\Dell\drivers\Audio_Driver_956D8_WN32_6.0.1.7908_A06 -tcISSetupLocation : C:\ProgramData\Dell\drivers\Audio_Driver_956D8_WN32_6.0.1.7908_A06 Collecting inventory ...Checking driver version ... [Realtek Audio Driver for DELL MUP Package] MUP Package Version : 6.0.1.7908 C:\ProgramData\Dell\drivers\Audio_Driver_956D8_WN32_6.0.1.7908_A06\RealtekHDAudio\WIN64\RTKVHD64.sys [Realtek HD Audio Driver] Installed version : 6.0.1.7707 Package version : 6.0.1.7908 Executing update ... [2017-10-24 0:36:43.15] Run Setup Command : C:\ProgramData\Dell\drivers\Audio_Driver_956D8_WN32_6.0.1.7908_A06\RealtekHDAudio\Setup.exe /z[-rpC:\ProgramData\Dell\drivers\Audio_Driver_956D8_WN32_6.0.1.7908_A06\RHDSetup.log] -------- Realtek Installer response : C:\ProgramData\Dell\drivers\Audio_Driver_956D8_WN32_6.0.1.7908_A06\RHDSetup.log --------[ResponseResult]ResultCode=-1[Install Progress] Confirm Realtek Driver Check Operation System Version OS Information [WINMAJOR Number] = 10 OS Information [WINMAJOR String] = 10.0 OS Information [SYSINFO.nWinMajor] = 10 OS Information [SYSINFO.nWinMinor] = 0 OS Information [IsWin2000] = 0 OS Information [IsWinXP] = 0 OS Information [IsWin2003] = 0 OS Information [IsVista] = 0 OS Information [IsWin2008] = 0 OS Information [IsWin7] = 0 OS Information [IsWin8] = 0 OS Information [IsWin8.1] = 0 OS Information [IsWin10] = 1 OS Information [IsWin2008R2x64] = 0 OS Information [IsMCE] = 0 OS Information [IsServer] = 0 OS Information [Service Pack] = 0 OS Information [x64] = 1 Operation System was Windows x64 Rtlupd [GetRtlupdForPackage] = 1 Rtlupd version [C:\ProgramData\Dell\drivers\Audio_Driver_956D8_WN32_6.0.1.7908_A06\RealtekHDAudio\Win64\RtlUpd64.exe] = 3.0.0.3 Rtkupd version [\] = Current use Rtlupd version [C:\ProgramData\Dell\drivers\Audio_Driver_956D8_WN32_6.0.1.7908_A06\RealtekHDAudio\Win64\RtlUpd64.exe] = 3.0.0.3 Default Path [WDMDir] = Win64 Default Path [RtkAudioDir] = C:\Program Files (x86)\Realtek\Audio Default Path [RtkAudioDir x64] = C:\Program Files\Realtek\Audio Default Path [RtlTempDir] = C:\Program Files (x86)\Realtek\Audio\Drivers Default Path [RtkHDADrvDir] = C:\Program Files (x86)\Realtek\Audio\Drivers\Win64 Default Path [RtkHDMIDrvDir] = C:\Program Files (x86)\Realtek\Audio\Drivers\HDMI\XP2K Default Path [RtlPFHDADir] = C:\Program Files\Realtek\Audio\HDA Default Path [bUSBDrvExist] = 0 Default Path [USBDrvDir] = C:\ProgramData\Dell\drivers\Audio_Driver_956D8_WN32_6.0.1.7908_A06\RealtekHDAudio\USBAud Default Path [RtkUSBDrvDir] = C:\Program Files (x86)\Realtek\Audio\USBAud\Driver Default Path [RtkIntelHDASSTPath] = C:\Program Files (x86)\Realtek\Audio\Drivers\IntelHDASST Default Registry key [Installer Base Key] = SOFTWARE\Realtek\Audio\Installer Current model : ASUS Current driver version = 6.0.1.7908 x64 Edition Realtek HD Audio Driver Win64 Directory Exist . Realtek HD Audio ASIO Directory Exist Waves Application Directory Exist Status - OnMoveData Status - ProgramFiles_Installing delete C:\Program Files (x86)\Realtek\Audio\Drivers\Win64 Copy Realtek HD Audio Driver from Win64 Directory Run RtlUpd64.exe : C:\Program Files (x86)\Realtek\Audio\Drivers\RtlUpd64.exe --- > -s -cb -nrg2709 (TRUE) Status - ProgramFiles_Installed Copy .dat and .ini files Install Realtek HD Audio Audio Driver Run RtlUpd64.exe : C:\Program Files (x86)\Realtek\Audio\Drivers\RtlUpd64.exe --- > -u -s -fasi -fi -nrg2709 (TRUE) -->Realtek HD Audio - SetupAPI result LAAW_PARAMETERS.nLaunchResult = -1 -->Realtek HD Audio - SetupAPI install error code = 0x0000007F InstallShield was aborted Status - ProgramFiles_UnInstalling Special unregistry for hard-coding -------- Realtek Installer response end -------- Execution update completed [2017-10-24 0:37:12.525]====================================================================================================================================== [Update Result]... Update ready to be applied at reboot . Rtk Code = 0x00000000 IS Code = 0x80042000 Install Result = 0 UPD execution code = -1 USB UPD execution code = SetupAPI running code = 0x0000007F Exit Code = 1603 ( Error )======================================================================================================================================End : 2017-10-24 0:37:12.525 [10/24/17 00:37:12] --- End of Vendor Software Log --- [10/24/17 00:37:12] Vendor Software Return Code: 1603[10/24/17 00:37:13] logo.png[10/24/17 00:37:13] Name of Exit Code: ERROR[10/24/17 00:37:13] Exit Code set to: 1 (0x1)[10/24/17 00:37:13] Result: FAILURE[10/24/17 00:37:14] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Audio_Driver_956D8_WN32_6.0.1.7908_A06.txt

DELL-Jesse L · Answer

ayc5112, Install the intel chipset driver, reboot the computer and then reinstall the audio driver. Inspiron 3650 Drivers, Downloads and Manuals

Locked Topics – Desktops General

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