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5552

June 8th, 2007 20:00

How do you find correct drivers?

I was working on a DVD project in Pinnacle Studio today and my audio was off. I contacted Pinnacle and they had me check my drivers which were out of date. They suggested I upgrade these. I ended up here at Dell on a page for getting downloads for drivers and such. I found 60. I downloaded about 12 that looked important including the one for SigmaTel (which the diagnostic said was my sound card). When I opened it, it said it was the wrong driver and I suddenly found myself without sound and my diagnostic window telling me I had no sound card! I thought I was safe doing it from here with all of the specifications of my computer. I did a system restore and have my sound back but how can I update my driver? Also, in my add/remove hardware it says I have soundblaster. I am confused. Isn't that a sound card? If so, is my soundcard sigmatel or soundblaster or could it be both or are they the same? Any help/advice would be greatly appreciated.

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1.7K Posts

June 9th, 2007 02:00

on the driver page on the left of this forum click on it then look  look for system configuration . type in your service tag # it will tell u all the hardware in your PC .. then u can down load the drivers for the hardware  

2 Posts

June 9th, 2007 04:00

Thank you but that is the page I was referring to when I said that the driver it gave me was wrong and left me with no audio and no recognition that I even had a sound card. That's what I don't understand. You would think that getting the information from the place that built the computer would be accurate. Since my original post I found my way to the "device manager" and clicked "update driver" on everything that had the option under audio/video. The Sigmatel said there was no newer driver. I guess this wasn't the problem with my pinnacle project after all so now it's back to their forums...

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