I'm stuck - keyboard won't function on boot up

Question

Hello,   I have a problem booting up my 1 year old Dell Dimension 5000 where after a 20 minute boot I got the message 'Windows is unable to check the vailidity of your license.......' and the screen frooze. I tried to boot into safe mode but couldn't, I then decided to repair windows using the Win XP cd I got with my Dimension. The problem is now the logitech cordless keyboard doesn't work on boot up so I'm unable to make the selection [i.e hit any key] in order to boot from CD, so the computer continues to boot into the dead end I described earlier. So I'm stuck in vicious circle. I have checked all connections and everything seems to be fine. Any ideas please?   Thanks in advance.

Majestic · Answer

Try switching the port the keyboard is plugged into.  On the newer Dell models there will be one USB port that is active during boot up.  That port maybe on the front or back of the tower so you will have to do a little detective work.  Otherwise the USB ports are inactive until Windows loads the necessary drivers.

RoHe · Answer

Please don't double post... Ron

kevinzz · Answer

I found my USB keyboard - if connected via a USB HUB instead of via the USB connector at the back of the PC case - does not operate until the whole system is fully powered up. This means the function keys (including F2 BIOS Setup) do not work.

However, the keyboard works 100% OK when I connected direct to the USB connector on the PC.

Are you connecting via an unpowered USB HUB ?

Kevin

Locked Topics – Desktops General

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