IE 6: errors

Question

While on the net I rec'd error msgs: OE: 0197: BFF8E64B. When I press the key to go back to windows, Irec'd the msg: IEXPLORE caused an invalid page fault in module KRNL386.Exe at 0002: 0000765D. When I tried to close & continue it gave me the error msg: EM_Exec has caused an error in KRNL386.exe at 0002: 0000766E. I have been getting the OD & OE quite often when on the net w/IE. I hope there is some simple way to correct this. Thanks.

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IE 6

Message Edited on 04/26/02 06:16AM by oily

Marvin P · Answer

oily,

You should be able to go to Control Panel>Add/Remove and click on IE6 and have the option to remove, repair, or revert back to the IE you had before installing IE6. I'm on an XP machine right now so I can not check it out, but I'm fairly certain it will work.

Good Luck,

Marvin P

XPS B800r
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&
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512MBz Ram
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Oily · Answer

Tried your suggession, when I told windows to put system back to earlier version of IE, everything went fine until it said to restart computer. It goes to the point of background shows up & start up sound, it gives this error:an error or exception occurred while caling the function"DIIInstall in C:\windows\system\Shdocvw.dII". Then when I press OK it give me the ctrl,alt,del box which has niothing in it or 1 item (delvr16), when I press end task I get error:Explorer has caused an error in Shdocvw.DLL explorer will now close. when I hit ok nothing happens, it just sits there. Help!! Thanks

Marvin P · Answer

oily,
It sound like your shdocvw.dll is either the wrong version or become corrupted. This Microsoft KB article may help;

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q312454

I'm assuming you had IE 5.5 before you installed IE6. As the article states you can extract a new .dll from your CD or Cab files. Try this and see if it helps.

Marvin P

PS Did you have the option to try and repair IE or just revert back?

XPS B800r
512MBz Ram
Windows XP (2/1/02)
&
8200 1.8G
512MBz Ram
XP
&
Truck Vanity Plate "Dell4Me" (Maine)

Oily · Answer

Marvin,

Thanks for the assistance. I could not use your last suggestion because my would not get to the point where I could type in so I could try different things. So I just re-installed windows. Everything is working ok for now.

Thanks again.

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IE 6: errors

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