Hi,

Please uninstall the Monitor drivers from the Device Manager.  

 Click Start, type Device Manager in search box and click “Device Manager” that is listed at the top.

 Open Device Manager and expand the Monitor.

 Right click the Monitor Driver listed in the tree.

 Click uninstall.

Download and install the chipset driver from the link below.

www.dell.com/.../inspiron-one-2205

 Click link.

 Download the file to the Desktop.

 Double click the downloaded file, click “Run”.

 Follow the onscreen instructions to complete the installation.

Restart the computer and the Operating System will automatically install the drivers for the monitor during restart.

Please let me know if this helped to fix the issue.

Hi,

Please uninstall the video driver from Programs and Features.

 Click Start.

 Click Control Panel.

 Click Programs and Features. (“Uninstall a program” under programs if it is in Category view).

Locate the video drivers. (The ATI or the AMD driver is the video driver Ex: AMD ATI Mobility Radeon HD 5470 / HD4200)

Please restart the computer.

Download and install the updated video drivers from the link below.

www.dell.com/.../inspiron-one-2205

 Click the above mentioned link.

 Click the Download File button in the webpage.

 Save the file to the Desktop.

 Double click the downloaded file, click “Run”.

 Follow the onscreen instructions to complete the installation.

Please restart the computer for the changes to take effect.

Please post back the results.

Hi there

Thanks so much for trying to help. I was very hopeful but unfortunately it hasn't worked. Do you have any other ideas as my husband needs this feature to work as he's severely sight impaired. I seem to remember using the Dell Stage Photo element for the first time at around the same time as the touch screen failed...........Also I get the message 'Display Driver stopped working and was recovered' fairly regularly.  Many Thanks

Hi there,  

* In Control Panel, Programs I couldn't find the video drivers - did you mean find them in Device Manager?

* In Programs there is ATI Catalyst Control Centre and ATI Catalyst Install Manager - should I uninstall one of these?

* As I was unsure I downloaded the driver and ran it anyway but it wouldn't install.

Many Thanks

Hi,

Thank you for performing the steps.

Please uninstall ATI Catalyst Install Manager from the programs and Features and select “Remove All” and follow the onscreen instructions to uninstall the Video card drivers. 

Restart the computer after the driver is uninstalled.

Download and install the updated video drivers from the link below.

http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats/Product/inspiron-one-2205?DriverId=05G42&FileId=2731099477&urlProductCode=False

• Click the above mentioned link.
• Click the Download File button in the webpage.
• Save the file to the Desktop.
• Double click the downloaded file, click “Run”.
• Follow the onscreen instructions to complete the installation.

Please restart the computer for the changes to take effect.

Please run the Windows Update from Control Panel.

Please calibrate the Touch Panel.

Tap the Cross Hair (+) with his/her finger each time it appears on the screen to calibrate the Touch Screen.

Follow the onscreen instruction and save the Calibration Data to complete Inspiron One 2205 Touch Screen calibration.

Please post back the results.

Hi Sudeep,

I have followed the above steps but still no luck. After I performed the Windows update it told me I did not have the correct graphics card, please update the drivers. There was no Tablet PC Settings in Control Panel. Any other ideas? Many Thanks

Hi,

I would request you to private message me the system service tag. To private message accept my friend request; click on my user name and click start conversation. 

I’ll let you know the next course of action.

Hello Sudeep, I am still waiting for you to help me. I have not resolved this issue.

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