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8239
January 30th, 2003 16:00
Installing Windows 98 over Windows ME system
Hi Folks, ...
I was recently forwarded a computer, a Dell Dimension L733r to see if I could get it running. We had purchased the computer, I think in the year 2000 [whenever Windows ME] Turns out we had some legacy dos software that would not run on Windows ME so the hard drive was reformatted, and Windows 98 was installed on the system. The system has basically not been running or used since. I can get the system to boot to Windows 98 fine. I installed a printer and printed from Word 2000 no problem. However, I am getting a number of device conflicts within Device manager. Under the other category there are three conflicts most notable of which are the PCI System Bus and PCI Serial. I have tried reinstalling the drivers from the Windows 98 disk but the drivers can't be found.
The modem is listed as working properly but when I try to go on AOL the modem is not listed, nor is it found when AOL tries to search for it. The phone dialer will not work either.
Does it sound like these Other devices as listed may be causing these problems and is there anyway to fix them if they are.
Thanks, ...
Jim
fireberd
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January 30th, 2003 17:00
Actually, the same drivers should work for both OS's. Instead of "reinstalling the drivers", remove the hardware from Device Manager and then restart windows and let it reinstall. If that doesn't resolve the issue then you will have to do it manually.
I won't address the AOL issues.
The_Namek
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January 31st, 2003 03:00
It sounds to me like you probably didn't install the Intel 810e chipset drivers after you installed Windows 98. Unlike Windows ME, Windows 98 does not has native support for the 810 chipset (see this chart for reference. This should be the first driver loaded after loading the operating system. If it is not the first driver installed, the computer will manifest a number of errors including video driver
problems, sound driver problems, random lockups & other issues. Basically the system will not function correctly. The reason for this is because the chipset drivers inform the operating system how to properly configure the chipset for specific functionality, such as AGP, USB, Core PCI, and ISA PnP services. In order to be able to install any chipset-related drivers (e.g. graphics, IDE, etc.), your operating system must first be able to recognize your chipset. If whoever sent the Dimension L733r to you didn't send their Resource CD along with it then you'll have to download the chipset drivers here or here. The real joy of the situation is that if you've installed any other device drivers without installing the chipset you'll have to uninstall all of them and start over. This can sometimes prove exceedingly difficult and can even result in the need to format the hard drive and reinstall the entire operating system.
lonergan09
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February 3rd, 2003 12:00
Installing the chipset drivers definately moved me in the right direction. As soon as I did that and restarted the computer Windows 98 recognized the most of the devices and installed them correctly and removed the device conflict bubbles.
A few bubbles remained, most important the serial port something or other which is still listed as other under device. I still can get access to the modem via AOl or the dialer, ... though its listed in the device manager as working fine.
I am thinking I may have to reformat and reintall Windows 98, ... how then I reinstall the chip set drivers before Windows 98 trys to reinstall drivers when it installs for the first time?
Before I reformat, I will try reinstalling some of the drivers manually, like the modem. Its is dangerous to remove all drivers from the device manager and then simply restart the computer and let Windows reinstall automatically.
Thanks so much for your help, ..
Jim
The_Namek
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February 4th, 2003 18:00
If you do format the hard drive and reinstall Windows 98 again then just make sure you've got the chipset driver saved to a floppy disk first. The Dell version is only 667 KB so it'll easily fit. After you've reinstalled the OS just copy the chipset driver from the disk onto the Windows desktop and install it.