j.a.fauske
2 Bronze

Intel HD Graphics 530 Display driver failed to start

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Dell Optiplex 5040
Intel HD Graphics 530
Driver date: 8/13/2017
Driver version: 22.20.16.4771

Display driver failed to start;
using Microsoft Basic Display Driver instead.
Check Windows Update for a newer display driver.

Was working before Windows 10 Fall 2017 Creators Update.
Dell Update 1.9.60.0 finds no updates.
Intel® Driver & Support Assistant finds no updates.
Microsoft Update - Update Status: Your device is up to date.
Who will fix this? Microsoft?? Intel?? Dell??

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fireberd
8 Krypton

RE: Intel HD Graphics 530 Display driver failed to start

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Code 43 is usually a driver issue.

I had that driver, and the Win 10 Fall update and was working OK, but just recently (Wednesday) ran the Intel updater and got a later driver version.  22.20.16.4815

uninstall the current Intel driver, restart the PC and when Windows starts it "should" detect and install the driver.  If that doesn't work reinstall the Intel Motherboard Chipset Drivers (Intel Chipset Device Software as listed on Dell downloads) and then run the Intel updater again.

Here is the link to the Dell downloads and Intel chipset drivers.

www.dell.com/.../drivers



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 Gaming 5577 Laptop

Home Built Desktop PC with Gigabyte Designare Z390,  i7 8700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recordng Studio Software.

Dell S2719DGF Monitor

Member of Nashville based R.O.P.E.

View solution in original post

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3 Replies
fireberd
8 Krypton

RE: Intel HD Graphics 530 Display driver failed to start

Jump to solution

Code 43 is usually a driver issue.

I had that driver, and the Win 10 Fall update and was working OK, but just recently (Wednesday) ran the Intel updater and got a later driver version.  22.20.16.4815

uninstall the current Intel driver, restart the PC and when Windows starts it "should" detect and install the driver.  If that doesn't work reinstall the Intel Motherboard Chipset Drivers (Intel Chipset Device Software as listed on Dell downloads) and then run the Intel updater again.

Here is the link to the Dell downloads and Intel chipset drivers.

www.dell.com/.../drivers



I am not a Dell Employee

Dell forum member since 2002

Dell Inspiron 15 Gaming 5577 Laptop

Home Built Desktop PC with Gigabyte Designare Z390,  i7 8700K CPU

Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recordng Studio Software.

Dell S2719DGF Monitor

Member of Nashville based R.O.P.E.

View solution in original post

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Mary G
7 Thorium

RE: Intel HD Graphics 530 Display driver failed to start

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j.a.fauske
2 Bronze

RE: Intel HD Graphics 530 Display driver failed to start

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Thank you both for your responses. Seems uninstalling/reinstalling Dell provided Video driver has resolved this problem.,

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