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Is this hard drive failure?
I have an XPS 9100 desktop. When I start my computer it goes to a black screen. I am prompted to either launch a start up repair (recomended) start windows normally. At first the repair always worked and starting windows normally would usually work as well. now when I am prompted if I choose start windows normally it goes back to the first screen to prompt me again. When I launch the repair it loads windows files and goes to either the blue screen of death (this is what usually happens) or it starts the repair and a min or to into the repair it goes to the blue screen and I have to turn of the computer. please tell me if you have had this problem and what the error is or what you think it is.
fireberd
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July 6th, 2011 04:00
There are Dell diagnostics on the hard drive, accessed by F12 at POST. Run the diagnostics to see if there are any hardware problems.