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146 Posts

24592

November 22nd, 2006 22:00

My PC Magazine Subscription- Where is it?

I ordered my XPS 700 on July 3rd, and it shipped in August. It included 22 free issues of PC Magazine. In fact, all XPS 700 customers had the option to get these free magazines. It is now November/early December. How come none of my magazines have arrived? Has anyone gotten their copies? This is totally unacceptable. First, the computers took forever to ship. Then the $200 gift cards took forever to ship. Now, I am still missing part of my order--the magazines. Please help me and any other XPS 700 customers who have not received their subscription.

Quantity Item Number Description
1 463-7044 Yes, send me my Bonus 22-issuePC Magazine.

Message Edited by Xecuter2 on 11-22-200606:37 PM

592 Posts

November 23rd, 2006 00:00

PC magazine can take over 3 months to start a subscription.
Ebayers complain all the time about how long it takes to start subscriptions.

Some time it can take 4 Months depending on when its submitted!
Totally unacceptable but blame Ziff Davis.

671 Posts

November 23rd, 2006 01:00

It's been longer than three months for me as well.
 
I was wondering about this the other day too.

566 Posts

November 23rd, 2006 01:00

I even have a separate order number for my PC Mag subscription. It's still a no-show just like my Gift Card. Is anyone surprised?

November 23rd, 2006 02:00

They didnt even offer that here in Canada,at least I didnt see it when I ordered...Double Delled!!!!


Mavtech wrote:
I even have a separate order number for my PC Mag subscription. It's still a no-show just like my Gift Card. Is anyone surprised?


343 Posts

November 23rd, 2006 13:00

I ordered June12 have not gotten mine either....

436 Posts

November 23rd, 2006 13:00



Xecuter2 wrote:
I ordered my XPS 700 on July 3rd, and it shipped in August. It included 22 free issues of PC Magazine. In fact, all XPS 700 customers had the option to get these free magazines. It is now November/early December. How come none of my magazines have arrived? Has anyone gotten their copies? This is totally unacceptable. First, the computers took forever to ship. Then the $200 gift cards took forever to ship. Now, I am still missing part of my order--the magazines. Please help me and any other XPS 700 customers who have not received their subscription.

Quantity Item Number Description
1 463-7044 Yes, send me my Bonus 22-issuePC Magazine.

Message Edited by Xecuter2 on 11-22-200606:37 PM



You are not missing much.  I have been getting PC Mag for 15 years and in the last year or so it really has turned terrible.  They now review TV's, talk about car audio and other electronic stuff.  The reviews are so limited and really poorly done.  I have found CPU (Computer Power User) Magazine is a really good alternative.  Lots of in-depth articles and good information.

http://www.computerpoweruser.com/

 

Message Edited by PDSchweitzer on 11-23-200607:17 AM

671 Posts

November 23rd, 2006 14:00



PDSchweitzer wrote:


Xecuter2 wrote:
I ordered my XPS 700 on July 3rd, and it shipped in August. It included 22 free issues of PC Magazine. In fact, all XPS 700 customers had the option to get these free magazines. It is now November/early December. How come none of my magazines have arrived? Has anyone gotten their copies? This is totally unacceptable. First, the computers took forever to ship. Then the $200 gift cards took forever to ship. Now, I am still missing part of my order--the magazines. Please help me and any other XPS 700 customers who have not received their subscription.

Quantity Item Number Description
1 463-7044 Yes, send me my Bonus 22-issuePC Magazine.

Message Edited by Xecuter2 on 11-22-200606:37 PM



You are not missing much.  I have been getting PC Mag for 15 years and in the last year or so it really has turned terrible.  They now review TV's, talk about car audio and other electronic stuff.  The reviews are so limited and really poorly done.  I have found CPU (Computer Power User) Magazine is a really good alternative.  Lots of in-depth articles and good information.

http://www.computerpoweruser.com/

 

Message Edited by PDSchweitzer on 11-23-200607:17 AM



But I'm all out of TP!

472 Posts

November 26th, 2006 16:00



@Mavtech wrote:
I even have a separate order number for my PC Mag subscription. It's still a no-show just like my Gift Card. Is anyone surprised?





I'm the same...

146 Posts

December 13th, 2006 14:00

So I posted this thread about 3-4 weeks ago, and my magazines are still missing in action. Any updates from you guys? If Dell cannot deliver these magazines (which were a part of my order), then they owe us a $25 gift card.

4 Operator

 • 

14.4K Posts

December 13th, 2006 20:00

Was this subscription only offered later??
I don't recall being offered one....

4 Operator

 • 

14.4K Posts

December 13th, 2006 20:00

well not missing much then..I had it a long time ago then dropped it when it got away from PC's and started reviewing and writting about everything but PC's......

566 Posts

December 13th, 2006 20:00

I am still fighting for one of my gift cards as well. No magazine subscription either. Dell was awesome during this "XPS Experience" (much sarcasm intended)

566 Posts

December 13th, 2006 20:00

It was an option on the config page. They got wrong not once...but twice for me. I ordered 2 XPS 700s. I received no subscription from either one.

146 Posts

December 13th, 2006 23:00



@Davet50 wrote:
well not missing much then..I had it a long time ago then dropped it when it got away from PC's and started reviewing and writting about everything but PC's......



Not to be a jerk, but you shut up? I don't give a darn about your opinions of the magazine. Your opinion about the magazine's quality is 110% irrelevant and pointless.

671 Posts

December 14th, 2006 22:00

 
 


Davet50 wrote:
Gezzzzz
didn't mean to start WWIII..was just stating my opinion
thought that was one of the functions of these boards........
no offence intended...
 



Well your opinion is welcomed, but it's almost like saying because the magazine isn't your cup of tea, Dell's avoidance of not providing us with our subscription is justifiable.
 
Here's a note I wrote to Lionel on the blog.
 
Lionel,
 
I thought you'd be thrilled to know that I've sold my XPS 700. Future proof? Upgradable? Bull.
 
But, I'm not here to gripe you out specifically. When I ordered my XPS 700, I was to receive a 22 issue magazine subscription from some computer magazine, the specific magazine name escapes me at this point.
 
Ordered my XPS 700 on July 5th, received it August 24th. It's been five months since I've ordered the computer, is there some issue with the overheating with the magazine covers or what? Can't find BTX pages for the Dell ads, or will you need custom cables that don't exist

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