Unsolved
This post is more than 5 years old
10 Posts
0
8642
September 17th, 2003 15:00
Need Dimension 4100 System Resource CD
Hey there!
After spending over three hours on the phone yesterday with Dell's crack tech support team (based in the Philippines?!), I was unable to get a copy of our lost System Resource CD for our church's Dimension 4100.
We're not sure how it was lost, but all we'd like to do is get this machine restored to it's original state (the system crashed a week ago). Can anyone tell me where and how to acquire a copy of the restore CD?
Thanks for any help!
Billy Hotchkiss
No Events found!
llbandit
515 Posts
0
September 18th, 2003 10:00
I have a 4100, which came with a WinMe Reinstallation disk (operating system), and a Resource disk (drivers etc.) and several various software disks as described above in Floobys post. Dell does not supply a Restore disk such as BillyHotchkiss wanted at one time. Still not sure what C/D BillyHotchkiss is looking for, or even which operating system he had (Win98, WinMe, Win2k). As for copying operating systems, I’m not really into pirated software. They are readily available from several online vendors as has been posted in this thread. The end result is if he ends up needing an operating system he is going to either have to buy an operating system C/D or more on the shady side (it’s for the church computer) beg, borrow, or steal one.
John
A1
14 Posts
0
September 18th, 2003 10:00
sbring44
217 Posts
0
September 18th, 2003 10:00
I have a 4100 that I purchased with WIN/ME (Groan...) After 6 months of that
dung, I reformatted to WIN/98se. Trust me you are better off working toward
reformatting and installing another Windows OS. Then download all your
drivers, win updates..etc. Then "ghost" your hard drive to a CD.
BillyHotchkiss
10 Posts
0
September 18th, 2003 11:00
BillyHotchkiss
10 Posts
0
September 18th, 2003 11:00
A1
14 Posts
0
September 18th, 2003 13:00
bridog15
1 Message
0
January 3rd, 2004 08:00
Billy,
If you figure this out please tell me!!! I've been on and off the phone with dell the past three days. They say there are two cd's I need. The one I don't have is the "Dell dimensions resource cd" I was told I could get it from dell.com, but have yet to find it. Please help!!!
I also tried to call, but they were closed.
Thank you
BillyHotchkiss
10 Posts
0
January 4th, 2004 00:00
Bridog -
It's been a joke, and I haven't been able to find replacement CDs through Dell. You wouldn't know that talking to Dell's support people though; each department seemed convinced that another department had it available (sales, support, parts, etc. all pointed to one another).
Instead of the recovery CD, I went for installing my own copy of Windows and downloading the drivers for the components Dell lists for the system. Big pain in the but... And I'm not a big fan of Dell's support staff anymore.
Good luck in your quest.
Billy Hotchkiss
blake103
5 Posts
0
August 18th, 2006 23:00