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94710

October 21st, 2004 19:00

Need the WinXP Sound Blaster Live! 24-Bit Driver

We recieved our first OptiPlex GX280 yesterday, and in the process of building a new Ghost image, I discovered that there 1) Is no native driver in WinXP for SB Live! 24-Bit card included with the system, and 2) The driver is not listed on the Resource CD, the Downloads page for the GX280, or even on the Sound Blaster website.
 
Help!! Where can I find a WinXP driver for this card?

6 Posts

October 22nd, 2004 12:00

Same problem here!  I can't find it anywhere!

117 Posts

October 27th, 2004 00:00

I also need these drivers.

11 Legend

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47K Posts

October 27th, 2004 13:00

The Soundblaster Live from Dell is DELL OEM. Drivers from Creative Labs do not work with this card.   The following information was cut and pasted from The post below.


http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=39953

This post is intended to reduce confusion regarding the Sound Blaster Live! sound card currently shipping within Dell systems. Please read this entire FAQ before contacting Customer Care or Technical Support.

Q: Why does the 0203 designation appear on my invoice, and the card itself is stenciled and labeled 0200?

A: The 3 at the end indicates a very minor electrical or driver change to the card and related software. The silk-screening and sticky label on the card are not changed at this revision level. This is not an indication that you have received a different or imitation sound card than was ordered.

Q: Is the SB0200/0203 really a Creative card?

A: Yes, this is a card manufactured by Creative; however, it is not sold in retail packaging, and is therefore unsupported by Creative.

Q: Why doesn’t the Creative driver package support it?

A: The Creative drivers are not designed to support this OEM version of the Sound Blaster Live!
As noted by Dell Community Forum user pkeyrich, the Creative driver set works with the following chipsets: CT4670, CT4620, M002/M003, CT4780, CT1140, CT4830, CT4832, CT4870, CT4872, CT4831, CT4871, CT4760, CT4850, SB0060, SB0100, SB0102, SB0101, SB0103, SB0105, SB0221, SB0222.


Q: What is OEM?

A: A good definition can be found here via Webopedia. The practice of installing OEM devices within computer systems is an industry-wide practice, and not an attempt by Dell to deceive customers in any way.


Q: What’s different about this SB0200 card than the CT series?

A: The SB0200 uses the EMU10K1X software-accelerated Digital Signal Processor (DSP), whereas the CT series was based on the EMU10K1 hardware-accelerated DSP core. Audio performance may be affected by high loads on the processor more often than with the previous DSP. Also, this OEM version contains the front-panel headphone jack connector, as well as other features required by Dell for use within Dell systems.


Q: If Creative doesn’t support it, why is it called Sound Blaster Live?

A: The Sound Blaster Live! designation is due to the feature set of the card, which includes:


EAX (software accelerated)
5.1 analog channel output
Digital output
Q: Will there be any updated drivers provided by Dell for this card?

A: I do not have that information at this time. For now, the drivers can be found on the Sound Blaster Live! disc included with your system.


Q: This card doesn’t work, or doesn’t perform up to my expectations. Can I get a different card, or a better one?

A: If you are having problems with your card, please ensure that all troubleshooting below has been performed first. If you are still dissatisfied with your audio solution, you may contact Customer Care within 30 days of your original invoice date for a credit return authorization of the card.


Q: Why is the refund amount smaller than I expected and calculated it to be?

A: This is still under investigation. However, it does appear that customers are receiving the appropriate credit for the sound card in question.


--------------------------------------------------------------------------------


Troubleshooting

If you are experiencing pops, clicks, or stutters within audio programs or games, please perform the following steps:


Reinstall your Sound Blaster Live! audio drivers. The procedure for this can be found here.


Ensure that the game or program you are using has the latest patches installed from the manufacturer, if available. Also, if you are using Windows XP, ensure that the game or program lists specific compatibility with Windows XP.


Use the Microsoft System Configuration Utility to reduce the number of unnecessary programs running in the background. If there are programs running that are suspicious, or you are unsure of their usefulness, try running a spyware-detection software such as AdAware (please note that this software is not specifically recommended or sponsored by Dell in any way).


Before running the game or program, temporarily disable any antivirus software that may be running in the background.


If EAX is enabled within the game that is having a problem, try disabling EAX support within the game.


If the game or program is still experiencing problems, try disabling hardware acceleration for your sound card as follows:


Click Start | Control Panel | Sounds and Audio Devices.

Click the Audio tab. Under the Sound Playback category, click the Advanced button.

Click the Performance tab. Set Hardware Acceleration to None.

Click OK, then click OK again, and restart the computer.

Try the game or program again.


An operating system reinstallation may help resolve the issue. This procedure varies depending on your hardware and software content. Ensure that any vital programs and data are backed up before attempting a reinstallation.
I hope that this FAQ will assist in resolving the problems that you are having with your Sound Blaster Live! sound card.

117 Posts

October 27th, 2004 14:00

Thank you for the post. I still need to find some drivers though.

11 Legend

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47K Posts

October 27th, 2004 23:00

The drivers only come on a CD.
You can remove the card.
Toss into the waste bin.
Then install a CMI8738 sound card.

If you install XP and then SP2 it will discover the card automatically.

Many can be had for $10 or so. They are dolby Labs certified, WHQL compatable etc.

Retail packaged cards based on this chipset are $20 -$50 depending on what software like WINDVD is bundled with them.

http://www.cmedia.com.tw/product/doc8738.htm

http://www.dealsonic.com/cmedcmi86cha1.html

http://www.newegg.com/app/viewproductdesc.asp?DEPA=0&description=29-117-107&ATT=Sound+Card&CMP=OTC-17exta6

 

6 Posts

October 27th, 2004 23:00

Yeah, nice post and all, much appreciated for the information... But that still doesn't explain why we can't find the drivers anywhere online, even straight from Dell.  Any clues for us on that?

6 Posts

October 28th, 2004 09:00

Point taken.  I'll probably end up using the onboard audio then.

4 Posts

November 16th, 2004 11:00

It states that the driver comes on a SB Live! CD with the computer?

However, I never received this CD with our GX280 Systems, can someone extract it from the CD, archive it and put it somewhere we can get to it since dell doesn't seem to carry it anywhere?  Or at least mail it to me :smileyhappy: ntruhan@kent.edu.

Thanks,

Nathan

11 Legend

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47K Posts

November 17th, 2004 01:00

The drivers are not a single file on the cd. Typical driver set is 60 megs or more.
There is more than 1 version of the Live series as explained in the earlier post.

The CT4810 version works with the Liveware 3.0 drivers from creative.

You could try

http://uk.europe.creative.com/support/downloads/

 

4 Posts

November 17th, 2004 12:00

I couldn't get those to work.

I tried the (Dell) 5.1 drivers and the Generic Live as well as the 24bit and the

CT4810 (Vibra 128?)

I have the goofy SB0200 card, where even the driver off of the driver CD doesn't work.

11 Legend

 • 

47K Posts

November 18th, 2004 23:00

Cheap CMedia 8738 based cards are only $9.

If you install XP and SP2 when you reboot it just finds the card.

3 Posts

December 9th, 2004 20:00

http://us.f2.yahoofs.com/bc/41b8c4ae_f918/bc/SBL-24bit_2K_XP.zip?bfDsMuBB0K3ZpdJw

Try This.

6 Posts

December 13th, 2004 19:00

Did anyone get this file before it got nuked?  The filename at least *looks* like what we're looking for.  I've been unable to find a mirror for it anywhere.

3 Posts

December 13th, 2004 20:00

 
Limited to 128k, better than nothing. 
 
-BrockeyA

3 Posts

December 13th, 2004 20:00

Please send me a private message with your email address and I'll email it.  Someone needs to make this driver available.  I cannot handle the extra traffic on my server at the current time.  Yahoo nuked my breifcase way fast!  Sorry!
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