To answer your question. Pretty much every graphics card will show up as a 'basic VGA adapter' until the driver is installed. So this doesn't necessarily mean that the video card shown only supports VGA connections. It's just showing up that way since Windows doesn't have the driver.
Justin, thanks so much, that is indeed the default view i am getting. This makes sense, i will update them.
Do you know if there are settings for DP within that device setting structure, or possibly other graphics/sleep settings that are not part of the normal power management and display settings which i may be missing? Cant understand why the display output keeps turning off, its somehow losing conneciton with the displays after a few hours, although everything is set to not sleep, etc.
Hey thanks again, the driver update did now reveal the Intel gpu interface you mentioned.
While i could not find any sleep or performance management for the DP itself, i did notice that these cards default to extended desk top. The machines are set up like laptops, probably from a generic build we use or something, and so its set to 'display on both monitors', even though i know the machine only sees one monitor. Ive set to clone-only, and also changed the range to 'full' instead of default. Perhaps this will improve sync and I'll keep an eye on it, thank you again for help Justin
Installing the driver will likely resolve the issue: 'the monitors losing connection after a few hours'. If it does not just let me know and I will dig further.
I don't think Windows itself has specific settings just for display ports. If there are any display port specific settings that we could change then they would be inside the Intel graphics utility once you install the driver that I recommended. You'd access the Intel graphics utility by simply right-clicking a blank spot on your desktop then choosing the 'Intel graphics' option(s).
Justin C
4 Operator
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783 Posts
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January 2nd, 2015 10:00
Greetings Trupro,
Thanks for your question. Happy new year to you as well.
Is this what your video section looks like in device manager?
If so, then you simply may need to install the Intel graphics driver for OptiPlex 9020.
To answer your question. Pretty much every graphics card will show up as a 'basic VGA adapter' until the driver is installed. So this doesn't necessarily mean that the video card shown only supports VGA connections. It's just showing up that way since Windows doesn't have the driver.
trupro
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3 Posts
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January 5th, 2015 07:00
Justin, thanks so much, that is indeed the default view i am getting. This makes sense, i will update them.
Do you know if there are settings for DP within that device setting structure, or possibly other graphics/sleep settings that are not part of the normal power management and display settings which i may be missing? Cant understand why the display output keeps turning off, its somehow losing conneciton with the displays after a few hours, although everything is set to not sleep, etc.
thanks again!
S.
trupro
1 Rookie
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3 Posts
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January 5th, 2015 10:00
Hey thanks again, the driver update did now reveal the Intel gpu interface you mentioned.
While i could not find any sleep or performance management for the DP itself, i did notice that these cards default to extended desk top. The machines are set up like laptops, probably from a generic build we use or something, and so its set to 'display on both monitors', even though i know the machine only sees one monitor. Ive set to clone-only, and also changed the range to 'full' instead of default. Perhaps this will improve sync and I'll keep an eye on it, thank you again for help Justin
cheers
S.
Justin C
4 Operator
•
783 Posts
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January 5th, 2015 10:00
Good morning Trupro,
I'm happy to work with you on this.
Installing the driver will likely resolve the issue: 'the monitors losing connection after a few hours'. If it does not just let me know and I will dig further.
I don't think Windows itself has specific settings just for display ports. If there are any display port specific settings that we could change then they would be inside the Intel graphics utility once you install the driver that I recommended. You'd access the Intel graphics utility by simply right-clicking a blank spot on your desktop then choosing the 'Intel graphics' option(s).