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December 8th, 2008 12:00
Optiplex 755 and HDD replacement error
Hello!
I have a client with an OptiPlex 755 desktop computer. The DVD burner failed on the computer and I replaced it. After replacing it I get this error:
HDD replacement is not valid, continued use may result in long term HDD reliability issues, please press f1 if you would like to continue, and/or call dell for replacement HDD
Strike F1 to continue F2 to run the setup, F5 to run onboard diagnostics
I have read all the information about replacing a hard drive in this system and how it has to be a WD or Samsung, but what about the DVD-RW drive? Is there a way to clear this message?
Thanks!
Rick
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Dev Mgr
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February 16th, 2009 10:00
This article says this could happen when using 2 non Samsung or Western Digital drives. I just ran into this trying to add a 2nd (Seagate) drive to a system that already had an 80GB Seagate drive (way too little). It has to do with insufficient cooling in this chassis for 2 harddrives (I guess Samsung and Western Digital drives don't become as warm).
I'm not sure how replacing a SATA optical drive counts though, unless the replacement drive is a different brand and the bios on this system only likes specific brand optical drives (for heat consideration reasons).
Bronzac
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October 4th, 2011 18:00
There is a way to bypass the error pause at the start up. It will not fix the issue or stop the message generation but will continue the boot process without pause at the error message.
Caveat: Use this only if you are happy to install a non WD or Samsung secondary HDD and risk the 'possible' overheating. I have used this on 755s but haven't followed up on it's long term effects.
In the BIOS setting for POST Behavior change the Keyboard Errors setting from Report to Do Not Report. Save and reboot. The PC will then boot and flash the same error message but continue through to the OS boot.