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September 12th, 2013 02:00
Optiplex 755 youtube problems
Hello guys,
I have a problem. I have an Optiplex 755 with windows 7. But when I play youtube movies he is trying al quality's and if he is finished with that. He shows the message: Error playing movie.
Can anybody help me?
Kind regards,
Ruben Hiemstra
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DELL-Ravi Ch
9 Technologist
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7.1K Posts
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September 12th, 2013 03:00
Hi Ruben,
I would suggest you to uninstall and reinstall the Adobe Flash player on the system. Please follow the steps in the first link to uninstall the Adobe Flash player and then reinstall the Adobe Flash player using the second link.
Uninstall link : http://dell.to/1cTTu3d
Install link : http://dell.to/1dRK4s7
Please let me know if this helps.
rhiemstra
3 Posts
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September 12th, 2013 03:00
Hi Ravi,
I did that, but it doesn't work at all!
rhiemstra
3 Posts
0
September 12th, 2013 06:00
And on chrome it is working fine
DELL-Ravi Ch
9 Technologist
•
7.1K Posts
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September 15th, 2013 22:00
Hi Ruben,
I would suggest you to open the Adobe flashplayer installation link below in the browser where you are facing the issue.
http://dell.to/1dRK4s7
Please let me know if this helps.
jonhoover1
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October 24th, 2013 08:00
We have several Optiplex 755 machines at my work and we are getting the same issue with Internet Explorer (version 10) and YouTube in Windows 7. It appears to have something to do with ActiveX, because if you turn on ActiveX Filtering, the videos will begin to play.
This is not a permanent fix, however. Turning off ActiveX causes other issues such as:
- Clicking on a video while another is playing in YouTube causes another error; and you have to constantly hit Refresh when swapping between videos.
- Any other sites that require ActiveX (most web based games) will not work if you filter ActiveX.
We have tried reinstalling the latest version of Flash within IE, updating the BIOS, updating the video drivers, and making sure all IE updates and windows updates are installed. We also did this with a brand new installation of Windows 7 on the machine, using the disk that came with the computer. Nothing seems to work.
If anyone has seen this issue and knows a good fix for it, please reply. Thanks!