Remove the splitter and directly connect it to access the bios. The splitter is not recognized pre boot. Why do you need a splitter? What's on the other side of the splitter--another monitor? It helps us to know what operating system you have.
Because the port on the video card is not DVI. It's a proprietary port that requires the Dell video cable which has two ports on the end of the cable. I believe it is a DMS-59 cable.
mooreted
10 Posts
0
November 6th, 2013 12:00
New video card fixed it. Strange problem to have, but at least it's working now.
mooreted
10 Posts
0
November 6th, 2013 17:00
New video card fixed it. Not sure what the deal was. Strange problem, but at least it's working now.
Mary G
4 Operator
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20.1K Posts
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November 5th, 2013 14:00
Remove the splitter and directly connect it to access the bios. The splitter is not recognized pre boot. Why do you need a splitter? What's on the other side of the splitter--another monitor? It helps us to know what operating system you have.
mooreted
10 Posts
0
November 5th, 2013 16:00
Because the port on the video card is not DVI. It's a proprietary port that requires the Dell video cable which has two ports on the end of the cable. I believe it is a DMS-59 cable.
Like this:
http://www.pccables.com/images/LFH59_CABLE_DMS59_DY599A_NVIDIAPNYHP_DVI.jpg
mooreted
10 Posts
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November 6th, 2013 08:00
Ok, I guess I will have to try a different video card.
placy
15 Posts
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November 6th, 2013 08:00
Or you might try using the other leg of your splitter.
mooreted
10 Posts
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November 6th, 2013 09:00
Tried that.
mooreted
10 Posts
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November 6th, 2013 11:00
Tried a new cable: No change. I'll try resetting CMOS. If that doesn't work, I'll pull a video card.
I have about 10 of these, and this is the only one having this issue.