Optiplex GX260 will not boot up.

Question

I have an Optiplex Gx260 that will not boot up.  I will turn it on, and the fans will come on inside, but nothing happens.  If I then turn it off and try and turn it on again, the power will come on, then it will shut itself off, then turn it self back on again, still without actually booting up. The 4 lights on the back of it are A - Amber              B - Amber          C - Green            D - Green I have removed the RAM and the PC will beep with it out and the C light will be Amber. I also tried swapping the RAM sticks around with just 1 of them connected and so on without any change at all. With the AGP card removed there is NO change in the 4 lights at the back and the same start up problems occur. There is no change with it connected or not. Is this a problem with my graphics card?   Also since I have had this PC my floppy drive has never worked. It wont read any floppy disk including the factory boot disk or any brand of media. It wont read/write but it will show as a device in My Computer. I tried a different floppy drive but no difference. When the system booted the diagnstic CD found no faults.   The floppy is the least of my worries right now I just want it to boot up. Build date of this machine is Feb 2003. Thanks for any help. Message Edited by Stuart74 on 07-22-2004 06:37 AM

Flooby · Answer

Are you getting any beep codes when you attempt to boot?  According to the documentation, that LED error code is indicative of a memory failure.  You've apparently tried removing and reseating the RAM, with no change.  You can't boot to the Diags, so further troubleshooting is impossible.  Presumably, the system is still under warranty.  My suggestion would be to call Support, and let them take it from there.

Stuart74 · Answer

Thanks for your reply.

Unfortunately I bought this machine through an auction and didnt bother to purchase any warranty with it.

So the lights point to a memory failure?

I think I will just buy a GX270 for the cost of RAM from the same auction and purchase some warrantee this time.I bought an extra 256 RAM stick last month for 120. I can get a GX270 for maybe 250-200.

There are no beeps at all when I try to boot. If I remove the RAM there is beeps. But with the RAM installed in any configuration between factory ram or both in different slots there is no beep but the same lights are on.

tm.borchert · Answer

What about the power button on the front.  Does it flash amber or does it stay solid green?  Either way I would try reseating the CPU.

Stuart74 · Answer

The light on the front stays solid green. I will get some new RAM for it and see if it fixes.

Stuart74 · Answer

I installed some brand new RAM and there is no change. It still wont boot. I reseated teh CPU also and no change.

Before the trouble started there was a windows XP blue screen error. When I turned the PC off and on again it wouldnt boot any more. I have tried swapping hard drives and no change.

Stuart74 · Answer

After a chat to the tech help line they thought it was the motherboard. After checking the price it was cheaper to buy some 2 year extended warrantee.

The Dell contractor came to my place and replaced the RAM, Motherboard, Power supply and Video card with new parts. This did not fix my system.

In the end the P4 2.0GHZ CPU was replaced and now the system works well. The CPU was replaced with a P4 2.4GHZ and all the new parts were kept. I think I got a good deal dont you? :)

cgriswold · Answer

Hi, i had the same problem with the gx260. It don't want to boot when i press on the power button, the computer start but nothing appear on the screen.

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