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9076
August 23rd, 2011 11:00
Power Save Mode
After my computer sits for a while the moniter enters power save mode like it should but it won't come out of it unless I force restart my computer. I can't even press the power button once and wait for it to shut down properly, because it never will. I have to hold the button until it forcibly shuts down.
Then, after I start it back up and sign in to my profile, the screen goes black and it takes 1-2 minutes for the desktop to load.
I've tried searching on the internet and I've come up with "It's either the monitor or the graphics card, or possibly the cable connecting the 2." Well my moniter tests out fine. I bought a new cable. I bought a 250 dollar amd 6950. It worked fine all day yesterday, but this morning it was stuck in power save mode and did the same song and dance all over again. Can anyone guess as to what's up? (I hope it's not hard drive related because I'm on my 3rd one for this computer as it is)
Its an XPS 420 with windows 7
The monitor is a Dell 2408WFP rev A01
RoHe
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August 23rd, 2011 13:00
Did you uninstall the driver for the old video card before you installed the new one?
And did you install the driver for the new card?
Go to the ATI site and look for a more recent driver than may have come with the card.
Ron
mmfarms
3 Posts
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August 23rd, 2011 16:00
I did uninstall the old drivers. I downloaded everything I could from ATI and the problem is still there.
speedstep
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47K Posts
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August 24th, 2011 11:00
Did you install the DirectX June 2010 patch?
Did you install the latest service packs?
Did you disable power saving on ALL USB Root Hubs?
Did you disable power saving on all Wired and Wireless NICS?
DirectX End-User Runtimes (June 2010) - Microsoft
mmfarms
3 Posts
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August 25th, 2011 08:00
I have installed the updates, but I'm not sure about disabling the power saving things.
Strangely enough, after trying many different odd things (like swapping ram cards around and reseting BIOS), it doesn't seem to be getting stuck in power save mode. However it is still going black after I log in to my user profile. I'll explain it in detail: It says "Welcome" for about 15 seconds, and then the screen goes black for about 30-40 seconds, and then the tool bar shows up at the bottom of the screen, and about 5-10 seconds later the whole desktop appears.
RoHe
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August 25th, 2011 11:00
What happens if you boot in Safe Mode (press F8 before Windows starts to load)? If that solves the 'black out', something loading at startup is causing the problem.
In that case, you'll need to troubleshoot drivers and software that loads at startup (eg, look on msconfig Startup tab).
Ron