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23607
December 4th, 2012 14:00
Power supply failure
I got an XPS8100 about 2 years ago in Canada (110V) and brought it
to Sweden (220V) recently. Unfortunately I was too careless to plug in the power cord
without checking the voltage. Of course the PC doesn't work anymore. But I
still hope that it's only the power box that was destroyed and nothing else.
Please help:
- What really happened to the CPU? Was it only the power
that was burnt, or all the CPU is damaged now?
- If it's only the power is destroyed, what can I do now,
can I buy the new power supply part from Dell, and where/how to buy it?
- Any other suggestions that you can help.
Thank you.
RoHe
10 Elder
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45.2K Posts
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December 4th, 2012 14:00
OUCH!
Hard to know for certain if anything else fried before the PSU failed until you replace it.
If Dell used a 'generic' power supply in this system, you can probably find one at a local PC shop in Sweden or at an on-line vendor who can sell/ship to Sweden.
You might also find the original PSU at eBay or at any of the vendors who sell OEM Dell parts . I don't know if Dell Spare Parts in the USA can sell/ship to Sweden, but there's probably Dell Support contact for Sweden.
Specs from the manual:
shesagordie
10 Elder
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46K Posts
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December 4th, 2012 14:00
Ctmap
Hopefully it's only the power supply is toast, but you will not know for sure until the power supply is replaced.
Most generic standard ATX power supply units can be installed, with either a 24-pin or 20+4-pin main motherboard power connector and EPS/ATX12V 8/4-pin connector, with or without the on/off switch.
You should be able to buy a compatible power supply from either a local or online computer store.
Note: A power supply with four SATA power connectors, is needed.
The procedure for replacing the power supply, is HERE <ADMIN NOTE: Broken link has been removed from this post by Dell>
The only minor problem you might have, the retail power supply wiring harness is longer and has more connectors than the Dell OEM unit, is finding the space to put the cables in, to avoid this, you could use a modular power supply.
As you are replacing the PSU, look for a unit that has more wattage than the Dell OEM power supply.
Bev.
shesagordie
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46K Posts
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December 4th, 2012 15:00
Ron,
Sorry about that, :emotion-4:
It's probably because I've recently been trying to improve my typing skills.LOL
Bev.
RoHe
10 Elder
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45.2K Posts
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December 4th, 2012 15:00
Bev typed faster than me...again... :emotion-10:
Ctmap
2 Posts
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December 5th, 2012 13:00
Hi Bev and Ron,
Thanks for the reply. I'll check your suggestions carefully in order to fully understand them :-), will contact Dell Sweden too.
As you can guess, i'm totally a newbie (to did such a dumb thing).
shesagordie
10 Elder
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46K Posts
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December 5th, 2012 14:00
Ctmap
You are welcome.
Bev.
speedstep
9 Legend
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47K Posts
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December 7th, 2012 13:00
Hopefully the fuse blew before it did much damage. That would mean just replacing the power supply.