Ryanburbidge
1 Copper

Problem using PXE Boot for Optiplex 780

Hi, I am having a problem trying to PXE boot a Optiplex 780, the system hangs on "Transferring Image".

From what I have seen on other forums this may be linked to shared IRQ's for the hard drive and/or the NIC, some suggest changing the IRQ for one of the devices to solve the problem, unfortunately the IRQ assignments do not appear within the BIOS on this model of pc.

Alternatively, most other people having similar problems seem to have resorted to using an alternative application for PXE boot, if anyone can recommend any PXE boot software which will definately work with this model then I would appreciate any recommendations.

Thanks for any assistance.

Ryan

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34 Replies
LISA HC
1 Copper

Re: Problem using PXE Boot for Optiplex 780

I am having the exact same problem, and I would appreciate any insight someone might have.

 

Thanks!

Lisa

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teknik_lnu
1 Copper

Re: Problem using PXE Boot for Optiplex 780

We to have this problem, we have tried different PXE and TFTP servers but without luck.

Got in touch with Dell and they had not heard about this.

 

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Chris Pope
1 Copper

Re: Problem using PXE Boot for Optiplex 780

Ryan,

 

I am having the same problem with the 780's. I called Dell today (12/8/09) and they are having their engineers call me in 24 - 48 hours. I will post as soon as I find out anything new.

 

Chris

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teknik_lnu
1 Copper

Re: Problem using PXE Boot for Optiplex 780

Any news on this?

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LISA HC
1 Copper

Re: Problem using PXE Boot for Optiplex 780

No news yet.  The Dell engineers still have not contacted us.

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Kasairyuu
1 Copper

Re: Problem using PXE Boot for Optiplex 780

Go to the BIOS and change this

Drives -> SATA Operation -> RAID Auto detect/ATA

It should work after that =]

LISA HC
1 Copper

Re: Problem using PXE Boot for Optiplex 780

The SATA Operation was one of the first things we changed because we were used to that when Vista came out.  We still use XP.  No luck.  Looks like the answer might be a BIOS update, but this is version A01 and there is no update.  Chris has read where this same thing occurs in the 960 and a BIOS update fixed it.

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Chris Pope
1 Copper

Re: Problem using PXE Boot for Optiplex 780

If you use symantec ghost I have found a temporary solution. This can get us through until Dell releases a BIOS update with a PXE fix. 

 

~ Ghost Console

1. Download PRODOS.EXE from intel's website.

2. From the ghost console create a new network interface card in the network boot package wizard.

3. Use the "Setup" button to point to the NDIS pro1000 driver you extracted from PRODOS.EXE.

4. Allow your Optiplex 780 to boot the factory shipped dell image.

5. Install the ghost console client on the 780. By default the universal packet driver is used on ghost console clients. You will need to change this to the template you just created.

6. In the ghost console go to the properties for the 780 ghost client select the "Client" tab and choose to manually select the network card template you just created. (this forces the client to use the correct driver for ghost tasks)

7. Image the 780 with a ghost clone task.

8. Depending on your image you may need to change the RAID HDD mode in the BIOS for the machine to boot properly.

 

 

~ Ghost Boot Disk

You can also create the bootable ghost disk from the network card driver listed above. As long as you use the Intel driver and not the universal driver or the PXE boot option you will be able to boot and image the machine.

 

 

Chris

 

 

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jploughe
1 Copper

Re: Problem using PXE Boot for Optiplex 780

Good Luck trying to get one.  I submitted this as an issue on 11/19.  When I never heard anything after a month, I called them asking what the deal was.  The acted like I was trying to do something totally unsupported and said I would need to get our Sales Rep involved to get Engineering to move on it.  Of course its was 12/21/09 and NO ONE was in office working until after New Years.....

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