Problem with Aladdin Key and HASP

Question

I got a Optiplex GX280 last week, I have been installing the software I need for work, on program requires an Aladdin HASP Key for security, but every time I start this program I get a Blue Screen crash. The error on the blue screen is DRIVER_IRQ_NOT_LESS_OR_EQUAL, it also references a file, hardlock.sys and gives memory addresses. Now, I have updated all drivers from the Aladdin website and have the latest versions of all, I have gotten a diagnostic tool from Aladdin and compared it with a co-worker who has the same set up and his software is running correctly. So I am confused, I am not sure of his chipset/USB controllers, etc. at that level I am unsure, but I know his build of WinXP and he is using SP2 also. Has anyone encountered a similar problem, or know of a possible fix, or way to locate the problem? Also maybe I should mention I have a different program which uses a HASP key also, and this program works fine. If anyone knows about the Aladdin Diagnostic tool, here is most of my report.... System Info Date / Time: 01/26/05 15:18:38 MachineName: ***** OS Version: Windows XP 5.1 Build 2600 (Service Pack 2) Parallel Ports: Port 0x0378, int 0x07 (7) Drivers and ServicesAladddin DRM Drivers AKSHASP.SYS: 4.10 AKSUSB.SYS: 3.10 AKSCLASS.SYS: 1.11 HARDLOCK.SYS: 3.33 API Version: 3.86 HLVDD.DLL: 2.20 HASPNT.SYS: 4.65 Known USB Devices HASP: \?\usb#hasp#6&fcd012&e&00#{7ab01127-3798-44cd-8412-243564975f04} KnownPorts 0x378 (system) 0x278 (own) 0x3bc (own) 0x3f8 (system) HASP Registry ComputerType: IBM ProcessorType: X86 EcpRetry: 65535 (0xFFFF) Contention: Yes PortAllocRetryCount: 3 (0x0003) PortAllocFunctionality: 1 (0x0001) AutoDetect: Y COM1: 0 (0x0000) COM2: 0 (0x0000) COM3: 0 (0x0000) COM4: 0 (0x0000) LPT1: 888 (0x0378) LPT2: 0 (0x0000) LPT3: 0 (0x0000) PortMode: Auto KeySearch: USB-Parallel HASP LM Registry Hardlock Registry IoPortAddress0: 888 (0x0378) IoPortAddress1: 632 (0x0278) IoPortAddress2: 956 (0x03BC) UseUSB: 1 (0x0001) EcpRetry: 65535 (0xFFFF) PortAllocRetryCount: 20 (0x0014) PortAllocFunctionality: 3 (0x0003) Any help anyone can offer would be greatly appreciated, thanks alot.

JustAGuyAtWork · Answer

I don't have a solution.... but I do have the same problem!!

I have an Aladdin HASP USB key and the driver are version 4.96... as soon as I plug my key in the 'puter restarts!!!!!!!

Did you solve your problem?

Locked Topics – Desktops General

Was this post helpful?