Problem with ethernet connector continues

Hi. I have followed instructions regarding installing updated drivers for my ethernet connector but it remains unfixed. Even a tech did it through dell.com/remote and he couldn't get it working

 

I'll give a little more background and start from the beginning. I reformatted my hard drive. I reinstalled verizon dsl. That's when i noticed that something was off because it wasn't offering an ethernet connection option in the installation process - only usb. The ethernet wouldn't work at all when i tried linking the dsl modem directly with ethernet to the computer or through a lynksys router- only the usb - which I'm using now. So I called verizon and they were like, did it work in the past and I said yes. Call lynksys. So I called lynksys and they said contact verizon. Called V back and they said no, its probably a driver error. So then contacted Dell and they gave me the downloads - drivers and chipset update. This did fix two problems (a yellow on usb connection and another yellow on something else - both under "other devices" but not the ethernet connection.

 

Now in device manager under network adapters I have listed:

 

Westell wirespeed dual connect modem

Ethernet Controller - has yellow exclamation (says - This device is not configured correctly. (Code 1)

To reinstall the drivers for this device, click Reinstall Driver.

 

 

 

Thanks.