(Redirected) Alienwire 51x R2 - Graphic Card Problem

Question

Hello, I have an important technical issue with my computer that I bought little more than 2 years ago. Below is the information for the computer. Model: Allienware x51 R2 OS: Windows 8.1 64 bit English After I bought computer on April 2014, I did not have any issue for 2 years. On April 2016, while I was working on my computer screen went black and I was not able to start system again. I was able to reach the system by startup win 8.1 usb disk. But, screen was flickering and only allow to choose 800X600 resolution and only one graphic adapter were visible which was Generic Graphic Adapter. There was no any sign of my graphic card info which was AMD R9 270x (came with the system). I installed graphic card drivers again using the support disk came with the computer after I removed all old graphic drivers. It did not help. I format the computer, installed clean Windows 8.1 and did not recognize card again. I upgraded the Win 10 and installed latest graphic card drivers from its web site and I had flickering, frozen screen again. I believed that AMD R9 270x was broken. I bought a new graphic card (PNY GeForce GTX960 XLR8 1178MHZ 2GB GDDR5) and installed it. It worked very well without any issue for about 2 months. Just 2 weeks ago after Win. 10 did an automatic update I had exactly similar issues as I had before with AMD card, flickering screen and there was no sign of graphic card installed into my system, 800X600 resolution and only one graphic adapter were visible which was Generic Graphic Adapter. Now I cannot use my computer once again. If anybody could lead me on this issue I would be grateful.

shesagordie · Accepted Answer

Best to post this in the Alienware Owners Club Forum, here:http://en.community.dell.com/owners-club/alienware/default.aspxBev.

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