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February 8th, 2016 12:00

(Redirected) Start-up/boot Blue Screens on Alienware 17 R3

Hello,

I recently got an Alienware laptop, i love it, but I have been running into some issues since i got it and now its really starting to bug me that they are still happening. I was hoping they were just simple windows 10 bugs that would be resolved in an update but it appears that is not so.

One of the more common issues I have been having is the blue screen UNEXPECTED_STORE_EXCEPTION error. It happens when I boot my computer (sometimes) and when I turn on my computer from sleep mode (every time). When recovering from sleep mode I also get KERNEL_SECURITY_CHECK_FAILURE and CRITICAL_PROCESS_DIED errors(most often critical process died). 

Please help me.

Computer:

Alienware 17 R3

Processor: Intel (R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz

Installed Memory: 8.00 GB

System Type: 64-bit OS, x64 based processor

Hard Drive: Samsung 128 GB (Samsung SSD CM871 M.2 2280 128GB

Hard Drive: Hitachi 1TB (HGST HTS721010A9E630)

Let me know if you need more information.

10 Elder

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46K Posts

February 8th, 2016 12:00

Best to post this in the Alienware Owners Club Forum, here:

http://en.community.dell.com/owners-club/alienware/default.aspx

Bev.

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