Thank you for using the Dell Community Forum (DCF). I apologize for the issue.
RESTORE THE VIDEO SETTINGS -
Reset the video card display adaptor to defaults. Follow the instructions for your operating system -
WINDOWS 95/98/ME/2000 -
* Right click on an empty space on the desktop, left click properties
* Click the Screen Saver tab
* Choose one, set it for 1 minute, click Apply
* Look to the right of the globe, click Settings or Power
* Set everything as below:
Power Schemes = Home/Office Desk
System Standby = Never (If listed at all)
Turn off monitor = Never
Turn off hard Disk = Never
If you see the Hibernate tab, click it, remove any checks
* Click Apply and OK
* Click the Appearance tab
* Look for Scheme, click the down arrow and change this to Windows Standard
* Click Apply
* Click the Effects tab, the only one that gets a check is, "Show icons using all possible colors"
* Click Apply if you made any changes to Effects
* Click the Settings tab
Colors = High Color 16bit
Screen Area = 1024 by 768
* Click Advanced
* Under the General tab
Choose Small Fonts
Put a dot on, "Apply the new color settings without restarting"
* Click the Adapter tab
Click the down arrow to change the Refresh Rate to optimal
* Click the Performance or Troubleshooting tab
Start with Full
* Click Apply- Ok- Ok, Yes to restart the system
WINDOWS XP -
* Click Start- Settings- Control Panel or Start- Control Panel
* Click Appearance and Themes or Display
* Look to the left. If listed, click "Switch to Classic View"
* Click the Appearance tab
* Look for Color Scheme, change to Default (blue)
* Click the Effects button, check everything except "Use large icons", the options chosen should be Fade effect and Standard
* Click OK
* Click the Settings tab
Screen Resolution = at least 1024x768 pixels
Color quality = Medium (16 bit)
* Click the Advanced button
* Under the General tab
Choose Normal size (96 dpi)
Put a dot on, " Apply the new display settings without restarting"
* Click the monitor tab
Change the Refresh Rate to at least 75Htz or the refresh rate printed on your monitor
* Click the Troubleshoot tab
Set this to Full
* Click- Apply- OK- OK
* Click Yes to restart
* If the system does NOT restart, Click Start- Turn Off Computer- Restart
Thanks for the help. The color does look much better, but I still have the shadows. For example, the blue "Dell" section across the top of the web page looks great, but then there is a gray shadow the same height as the blue section on the scroll bar. Any suggestions?
Download and reinstall your video card drivers. Click here for the VIDEO CARD DRIVER FAQ (Frequently Asked Questions). Follow the instructions for your video card.
* Click here to set your Service Tag HOME Page * If listed, click Home and Home Office * Under "Alternative Sign In", type in your Service Tag number [press the Enter key] * Click the blue Reference tab * Click User's Guides * Click Monitor * Choose your specific monitor size * Choose your specific monitor model (look on your invoice or the rear of the monitor) * Click English | Troubleshooting * Run the Self-Test Feature Check (STFC) If the monitor passes, look for and use the reset button on the front of the monitor. If you still have the same issue, the video card or the video card drivers would be suspect
how did you resolve your problem of stripes on your monitor screen? i would very much like to know because i'm having a similar problem. botzaris
Dell-Dimension 8300 Series
Date of Birth September 9, 2003
Chipset PCI Intel I875P at 533 MHz (support processor with bus system at 800 MHz)
BIOS Version: A02
Memory DDRSDRAM Dual Channel
BUS AGP 8x, 8 USB 2.0, 4 PCI
Norton Anti Virus 2003
10/100 Pro Ethernet (RJ 45 only)
Windows XP Home SP2 (build 2600)
Intel Pentium 4 at 3.2 GHz, bus system at 800 MHz
2048 Mo DDR SDRAM (4 x 512)
Floppy Drive 3.5"/1.44 Mo
240Go Serial ATA RAID 0 Stripe (2 hard disks x 120 GB 7700rpm with DataBurstTM cache)
Dell Monitor 18" 1800FP Flat Ultrasharp (DVI)
Video Card ATI Radeon 9800 Pro 128 Mo DDR (exit TV support DVI and Dual Display)
Burner DVD + RW 4x/CDRW (12x/10x/32x) and Player DVD ROM 16x with decoder software MPEG 2 (2 players 2bays 5"1:4)
Sound Card Sound Blaster Audigny 2 (Port IEEE 1394 included)
Altec Lansing ADA995 - 5 x 20 W and base 100 W (THX)
Modem Card (DATA/FAX) 56kbps V92
Mouse Dell PS/2
Microsoft Works 7.0
Logitech Dual Action USB Gamepad
Microsoft SideWinder Force Feedback 2 Joystick
In my case I had a defective video card on a system that was over 3 years old.
I had the shaded lines and muddled images.
Try to connect your PC to another monitor to prove that it's not the monitor that's causing the problem. If you have a clear, unshaded picture when you hook up to a different monitor, you may have a faulty video card.
Just speaking from personal experience. Your result and outcome may differ.
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 28th, 2003 15:00
Thank you for using the Dell Community Forum (DCF). I apologize for the issue.
RESTORE THE VIDEO SETTINGS -
Reset the video card display adaptor to defaults. Follow the instructions for your operating system -
WINDOWS 95/98/ME/2000 -
* Right click on an empty space on the desktop, left click properties
* Click the Screen Saver tab
* Choose one, set it for 1 minute, click Apply
* Look to the right of the globe, click Settings or Power
* Set everything as below:
Power Schemes = Home/Office Desk
System Standby = Never (If listed at all)
Turn off monitor = Never
Turn off hard Disk = Never
If you see the Hibernate tab, click it, remove any checks
* Click Apply and OK
* Click the Appearance tab
* Look for Scheme, click the down arrow and change this to Windows Standard
* Click Apply
* Click the Effects tab, the only one that gets a check is, "Show icons using all possible colors"
* Click Apply if you made any changes to Effects
* Click the Settings tab
Colors = High Color 16bit
Screen Area = 1024 by 768
* Click Advanced
* Under the General tab
Choose Small Fonts
Put a dot on, "Apply the new color settings without restarting"
* Click the Adapter tab
Click the down arrow to change the Refresh Rate to optimal
* Click the Performance or Troubleshooting tab
Start with Full
* Click Apply- Ok- Ok, Yes to restart the system
WINDOWS XP -
* Click Start- Settings- Control Panel or Start- Control Panel
* Click Appearance and Themes or Display
* Look to the left. If listed, click "Switch to Classic View"
* Click the Appearance tab
* Look for Color Scheme, change to Default (blue)
* Click the Effects button, check everything except "Use large icons", the options chosen should be Fade effect and Standard
* Click OK
* Click the Settings tab
Screen Resolution = at least 1024x768 pixels
Color quality = Medium (16 bit)
* Click the Advanced button
* Under the General tab
Choose Normal size (96 dpi)
Put a dot on, " Apply the new display settings without restarting"
* Click the monitor tab
Change the Refresh Rate to at least 75Htz or the refresh rate printed on your monitor
* Click the Troubleshoot tab
Set this to Full
* Click- Apply- OK- OK
* Click Yes to restart
* If the system does NOT restart, Click Start- Turn Off Computer- Restart
lerdman
9 Posts
0
January 28th, 2003 20:00
Chris -
Thanks for the help. The color does look much better, but I still have the shadows. For example, the blue "Dell" section across the top of the web page looks great, but then there is a gray shadow the same height as the blue section on the scroll bar. Any suggestions?
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 29th, 2003 10:00
lerdman,
Download and reinstall your video card drivers. Click here for the VIDEO CARD DRIVER FAQ (Frequently Asked Questions). Follow the instructions for your video card.
lerdman
9 Posts
0
January 30th, 2003 16:00
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 30th, 2003 17:00
lerdman,
Every Dell monitor has a self test function:
* Click here to set your Service Tag HOME Page
* If listed, click Home and Home Office
* Under "Alternative Sign In", type in your Service Tag number [press the Enter key]
* Click the blue Reference tab
* Click User's Guides
* Click Monitor
* Choose your specific monitor size
* Choose your specific monitor model (look on your invoice or the rear of the monitor)
* Click English | Troubleshooting
* Run the Self-Test Feature Check (STFC)
If the monitor passes, look for and use the reset button on the front of the monitor. If you still have the same issue, the video card or the video card drivers would be suspect
botzaris
2 Intern
•
277 Posts
0
January 6th, 2005 22:00
Dell-Dimension 8300 Series
Date of Birth September 9, 2003
Chipset PCI Intel I875P at 533 MHz (support processor with bus system at 800 MHz)
BIOS Version: A02
Memory DDRSDRAM Dual Channel
BUS AGP 8x, 8 USB 2.0, 4 PCI
Norton Anti Virus 2003
10/100 Pro Ethernet (RJ 45 only)
Windows XP Home SP2 (build 2600)
Intel Pentium 4 at 3.2 GHz, bus system at 800 MHz
2048 Mo DDR SDRAM (4 x 512)
Floppy Drive 3.5"/1.44 Mo
240Go Serial ATA RAID 0 Stripe (2 hard disks x 120 GB 7700rpm with DataBurstTM cache)
Dell Monitor 18" 1800FP Flat Ultrasharp (DVI)
Video Card ATI Radeon 9800 Pro 128 Mo DDR (exit TV support DVI and Dual Display)
Burner DVD + RW 4x/CDRW (12x/10x/32x) and Player DVD ROM 16x with decoder software MPEG 2 (2 players 2bays 5"1:4)
Sound Card Sound Blaster Audigny 2 (Port IEEE 1394 included)
Altec Lansing ADA995 - 5 x 20 W and base 100 W (THX)
Modem Card (DATA/FAX) 56kbps V92
Mouse Dell PS/2
Microsoft Works 7.0
Logitech Dual Action USB Gamepad
Microsoft SideWinder Force Feedback 2 Joystick
elliotgb
22 Posts
0
January 7th, 2005 10:00
Hello
In my case I had a defective video card on a system that was over 3 years old.
I had the shaded lines and muddled images.
Try to connect your PC to another monitor to prove that it's not the monitor that's causing the problem. If you have a clear, unshaded picture when you hook up to a different monitor, you may have a faulty video card.
Just speaking from personal experience. Your result and outcome may differ.
Thanx!