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2 Posts

2305

November 30th, 2001 13:00

Shutdown Startup using Me

I have a brand new (took it out of the boxes at 10:30 PM last night) Dimension 8200. I ordered it with Windows Me. It will not perform a Shutdown/Restart. It just sits there (for many many minutes). My only choice was to pull the plug and replug.

I wonder if this is an Me issue?

Anyway, because I am a geek by day, I tried a selective startup and only had windows load what it needed at a minimum (reasoning that the problem may have been some loaded background software). This made no difference.

I was able to do a normal shutdown ONCE. But this was the only one time it worked. Shutdown/Restart hasn't worked even once.

I am willing to try a reload of Me because I have nothing transfered to this machine from my old one yet. I just wondered if someone had a Perl of wisdom for me?

It's brand-spanking new. This shouldn't be happening.

2 Intern

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2.4K Posts

November 30th, 2001 13:00

Near as I can figure, you have two options.

1. Send it back, and tell them you want one that works (you have a limited time frame for this option)

2. Go here: http://www.aumha.org/a/shtdwnmez.htm and hope for the best. For what it's worth, I've been running ME on a 4100 and an I3800 since summer, and have yet to have a shutdown/restart problem on either one. Windows 98SE, on the other hand... :-þ

Good luck.

:-þ


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Message Edited on 11/30/01 10:49AM by Goonboy













23 Posts

November 30th, 2001 17:00

I HAVE EXACTLY THE SAME PROBLEM?
PLEASE LET ME KNOW WHAT ARE YOU GOING TO DO TO FIX IT AND HOW?

THANK YOU.

DAVID.

OS Name Microsoft Windows
Version 4.90.3000 Build 3000
OS Manufacturer Microsoft Corporation
System Name BL2ZK01
System Manufacturer Dell Computer Corporation
System Model Dimension 8100
System Type X86-based PC
Processor Intel(R) Pentium(R) 4 CPU 1400MHz GenuineIntel ~1396 Mhz
BIOS Version Phoenix ROM BIOS PLUS Version 1.10 A06
Windows Directory C:\WINDOWS
Locale United States
Time Zone Mountain Standard Time
Total Physical Memory 127.04 MB
Available Physical Memory 356.00 KB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.74 GB
Page File Space 1.88 GB


43 Posts

November 30th, 2001 19:00

Are you using Norton Antivirus by any chance - if you are there is a setting you can switch off by disabling virus scan at shutdown

134 Posts

November 30th, 2001 20:00

Take a look at an earlier post on the next page. They go through the same issue, covering what to do about the antivirus program. Here's the link to Microsoft's Troublehooting Shutdown for Windows ME:

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com/servicedesks/webcasts/wc080701/wcblurb080701.asp

Hope one of these helps.

RikkiM



17 Posts

November 30th, 2001 22:00

Make sure you have downloaded the newest microsoft critical updates for Windows ME. When my 8100 was new, it never shutdown properly. Once I downloaded the updates as well as cleaned out unneeded running programs at startup, my computer started behaving itself. Leave your anti virus enabeled while downloading, but disable it while actually installing the updates.

Dell Dimension 8100
Pentium 4, Processor 1.5GHz
256MB PC800 RDRAM
15" E551 Monitor
32MB NVIDIA GeForce2 MX 4X AGP Card TV-OUT
40GB Ultra ATA Hard Drive (7200RPM)
Windows Millennium (ME)
Mouse W/Wheel,1.3A
Soundblaster 64V PCI Sound
V.905/56K PCI DataFax Modem for Windows
8X/4X/32X CD-RW Drive
harmon/Kardon 695 speakers
integrated 3Com Etherlink, 10/100 Ethernet control
Bios A06


17 Posts

November 30th, 2001 22:00

Also, Scandisk and Defrag.I know, I know the system is brand new, don't ask me why it really helps....

Dell Dimension 8100
Pentium 4, Processor 1.5GHz
256MB PC800 RDRAM
15" E551 Monitor
32MB NVIDIA GeForce2 MX 4X AGP Card TV-OUT
40GB Ultra ATA Hard Drive (7200RPM)
Windows Millennium (ME)
Mouse W/Wheel,1.3A
Soundblaster 64V PCI Sound
V.905/56K PCI DataFax Modem for Windows
8X/4X/32X CD-RW Drive
harmon/Kardon 695 speakers
integrated 3Com Etherlink, 10/100 Ethernet control
Bios A06


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