Stop Error 0x000000c5

You have a corrupted driver causing this, try using this utility to see if it can help identify it

 

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R120895&SystemID=DIM_PNT_P4_CEL_2400&servicetag= &os=WW1&osl=en&deviceid=7627&devlib=0&typecnt=0&vercnt=3&catid=-1&impid=-1&formatcnt=1&libid=25&fileid=161041

 

is this XP Home or Pro?

I would uninstall Sonic software and leave it uninstalled for now, use the computer and see if the c5 stop error happens, if it does not, I suggest using another brand of software.

 

 

Hi, I did that and this is what showed up

 

Driver                            Manufacturer

Cdr4_xp.SYS                Sonic Solutions

Cdralw2k.SYS              Sonic Solutions

cdudf_xp.SYS               Sonic Solutions

UdfReadr_xp.SYS        Sonic Solutions

vsdatant.sys                  Zone Labs, Inc

 

these are from my Roxio Easy CD Creator, and My Zone alarm.

I have uninstalled roxio and reinstalled it and even went to the website for updates and that doesn't seem to fix it.  and even after I uninstalled Roxio I ran the crash analysis again and the top 2 were gone but the other 2 from sonic solutions were still there?

I also uninstalled Zone alarm and then reinstalled it and then the drivers from Zone labs showed up again. 

I am still researching where to find updates or why this is, but no luck

I have XP home

Thanks Alot

Kiley