I'm not really following what your saying, the video card came with the system, the default one on it. It's a brand new computer, and it was about $2000 on sale, my friend has the same computer, same video card but different RAM and different size hard drive but his HD works fine.
You say you have a Radeon 5450 video card; is the HDMI port you are using on that card? When you have an add-on video card installed, the HDMI port located in the area of the USB ports (which comes from the on-board chip) is disabled. The only way you will get HDMI from the Radeon is if there is an HDMI port on that card.
Edited to clarify that the on-board port is disabled; the 5450 can have its own HDMI port.
The Studio XPS 8100 has an onboard video and sound adapter, and also has an HDMI port that is driven by those devices. You find it in amongst the USB ports about midway up the chassis on the back of the computer. This port will, however, be disabled when an add-on card is installed.
The Radion also has an HDMI port, and assuming it was properly installed, you should be able to get an HDMI signal from that. Which of these ports are you using? The Radeon port will obviously be on the card itself which is located at the bottom of the tower with the rest of the expansion port slots. If that is the port you are using, it sometimes helps if you plug everything in with the power off on all devices, and then turn the TV/monitor on first. This allows the card to detect the connection when you power up the computer.
That problem is usually with the monitor. You need to check the settings for your screen size and make sure it has not been set to ZOOM. Mine allows me to do that with regular TV for movies transmitted in "letterbox" format; the Zoom setting lets me fill the screen horizontally with the letterbox. If you do this with a normal signal the sides are indeed cut off, along with some top and bottom.
Oh, I wasn't aware there was a second one. I've been using the one thats mid way down the back of it with all the USB ports, I don't think I seen one at the bottom of it, but thanks I'll give that a try now.
Osprey is talking about the Display Properties found on your computer; the Radeon Catalyst control panel.
With regard to the monitor, I have to bring up the menu with the remote, locate the item for Screen settings, and find the Zoom feature there. Different models call this by different names; mine happens to be Sony.
Okay so what you said worked, the HD is now working, but my screen is cut off around the entire sides of it. Like theres a black box around it and the resolution wont go any higher so am i stuck with this black box around it?
Where would I find that to? On the monitor itself with the buttons on the side I can only change 3 options now, the rest are blacked out and thats only got to do with the color. Looking through the control panel and stuff I can't find anything to do with scaling?
Just reading through this thread in hopes that would apply to my same problem; I plugged into the bottom HDMI (adj to VGA) and immediately I could see the windows boot up screen start up and was ecstatic but then the monitor went right back into "no input"....put in safe mode and it would load just fine but not in regular mode. Any ideas on how to rectify?
No - that one wouldn't work at all so I moved to the port at the base of the CPU and only got through the windows load screen and then the monitor went to no input :-(
marcus3494
5 Posts
0
May 25th, 2011 12:00
I'm not really following what your saying, the video card came with the system, the default one on it. It's a brand new computer, and it was about $2000 on sale, my friend has the same computer, same video card but different RAM and different size hard drive but his HD works fine.
jackshack
6.4K Posts
0
May 25th, 2011 12:00
You say you have a Radeon 5450 video card; is the HDMI port you are using on that card? When you have an add-on video card installed, the HDMI port located in the area of the USB ports (which comes from the on-board chip) is disabled. The only way you will get HDMI from the Radeon is if there is an HDMI port on that card.
Edited to clarify that the on-board port is disabled; the 5450 can have its own HDMI port.
jackshack
6.4K Posts
0
May 25th, 2011 12:00
The Studio XPS 8100 has an onboard video and sound adapter, and also has an HDMI port that is driven by those devices. You find it in amongst the USB ports about midway up the chassis on the back of the computer. This port will, however, be disabled when an add-on card is installed.
The Radion also has an HDMI port, and assuming it was properly installed, you should be able to get an HDMI signal from that. Which of these ports are you using? The Radeon port will obviously be on the card itself which is located at the bottom of the tower with the rest of the expansion port slots. If that is the port you are using, it sometimes helps if you plug everything in with the power off on all devices, and then turn the TV/monitor on first. This allows the card to detect the connection when you power up the computer.
jackshack
6.4K Posts
0
May 25th, 2011 13:00
That problem is usually with the monitor. You need to check the settings for your screen size and make sure it has not been set to ZOOM. Mine allows me to do that with regular TV for movies transmitted in "letterbox" format; the Zoom setting lets me fill the screen horizontally with the letterbox. If you do this with a normal signal the sides are indeed cut off, along with some top and bottom.
marcus3494
5 Posts
0
May 25th, 2011 13:00
Oh, I wasn't aware there was a second one. I've been using the one thats mid way down the back of it with all the USB ports, I don't think I seen one at the bottom of it, but thanks I'll give that a try now.
osprey4
4 Operator
•
34.2K Posts
0
May 25th, 2011 13:00
Hi Marcus3494,
Go to display properties and find the setting called SCALING.
jackshack
6.4K Posts
0
May 25th, 2011 13:00
Osprey is talking about the Display Properties found on your computer; the Radeon Catalyst control panel.
With regard to the monitor, I have to bring up the menu with the remote, locate the item for Screen settings, and find the Zoom feature there. Different models call this by different names; mine happens to be Sony.
marcus3494
5 Posts
0
May 25th, 2011 13:00
Okay so what you said worked, the HD is now working, but my screen is cut off around the entire sides of it. Like theres a black box around it and the resolution wont go any higher so am i stuck with this black box around it?
marcus3494
5 Posts
0
May 25th, 2011 13:00
Where would I find that to? On the monitor itself with the buttons on the side I can only change 3 options now, the rest are blacked out and thats only got to do with the color. Looking through the control panel and stuff I can't find anything to do with scaling?
psykkotic1
2 Posts
0
October 29th, 2012 08:00
Hello,
Just reading through this thread in hopes that would apply to my same problem; I plugged into the bottom HDMI (adj to VGA) and immediately I could see the windows boot up screen start up and was ecstatic but then the monitor went right back into "no input"....put in safe mode and it would load just fine but not in regular mode. Any ideas on how to rectify?
osprey4
4 Operator
•
34.2K Posts
0
October 29th, 2012 10:00
Hi psykkotic1,
Are you plugged into the HDMI port in the video card?
psykkotic1
2 Posts
0
October 29th, 2012 18:00
No - that one wouldn't work at all so I moved to the port at the base of the CPU and only got through the windows load screen and then the monitor went to no input :-(
osprey4
4 Operator
•
34.2K Posts
0
November 4th, 2012 04:00
Is HDMI enabled?