6 beeps motherboard is the problem. You can try to re-seat the memory, and any other devices plugged into motherboard before declaring it dead. Ram is the likely first place to start. CPU could be dead. CMOS Battery can also be an issue.
Beep Description Failure
1 BIOS ROM checksum in progress or failure. BIOS Chip System board failure, covers BIOS corruption or ROM error
2 No RAM Detected No memory detected
3 Chipset Error (North and South Bridge Chipset, DMA/IMR/Timer Error for Intel platform); Chipset Error System board Failure
No, the XPS 8100 on-board graphics adapter is disabled. And while you have the option to use an older NVIDIA driver, I do not know of a bare-bones driver.
If you perform a factory reset, it will reinstall the NVIDIA driver that was installed at the factory. Of course, that will need to be updated along with all the Windows updates.
I have this model and personally haven't had any BSOD attributable to the NVIDIA driver, but as we all know, every system's different. I've done the factory reset in the past and it's very quick and painless.
So your last answer seems to be the issue. The system has an i7 processor and judging by the age suppose this to be a Lynnfield hence no onboard video support.
As far as the 6 beeps this then makes sense as without the PCIe card installed the Bios cannot find any video adapter. Baiscally the customer either has to fork out for me to do a factory restore and reinstall any software from new in the hope that it doesn't conflict with the nvidia drivers or they have to fork out for a cheap non nvidia PCIE card?
Either way its going to cost them more :emotion-6:
Thanks Osprey4. Unfortunately this is the second time I have fixed this system. The first time the original Dell installed nVidia card died and I had to replace it with another model as I could not get an identical replacement except from the US at three times the cost. I also had to upgrade the power supply at the same time as the system would not boot with the original Dell power supply. It cost them over £250 UK for both items so they are reluctant to spend more.
Its been running fine for over 18 months but started Blue screening with a Stop 0X00000116 nvlddmkm.sys error. Having searched the web this is an Nvidia driver conflict with another driver or piece of software trying to access the same memory space. I have tried a system restore but it fails each time. The system has so much software from Steam (plus game)s, to music editing software to Phone and Satnav software its almost impossible to find out which is conflicting. If I do a factory reset they will lose Microsoft Office and any other software they have installed since.
They spent £250 for a video card and power supply? I'd heard prices were expensive over there but that's outrageous.
I'm not sure what to suggest. They've put you in an impossible situation. Fix our computer but don't spend any money. Seriously? Frankly, I would recommend you restore the factory image, which will most likely support the new NVIDIA card perfectly well, and recommend they purchase legal software to replace their ill gotten applications.
speedstep
9 Legend
•
47K Posts
0
November 24th, 2014 05:00
This is not an all or nothing. Its based on the processor not the motherboard.
Systems with Clarkdale processors will have integrated video. Core I3 I5
Systems with Lynnfield processors will not have integrated video. Core I7
Clarkdale cpus (dual core) have Intels...
Dual Display Capable
Where as Lynnfield cpus (Quad Core) do not have integrated graphics.
speedstep
9 Legend
•
47K Posts
0
November 24th, 2014 05:00
6 beeps motherboard is the problem. You can try to re-seat the memory, and any other devices plugged into motherboard before declaring it dead. Ram is the likely first place to start. CPU could be dead. CMOS Battery can also be an issue.
Beep Description Failure
1 BIOS ROM checksum in progress or failure. BIOS Chip System board failure, covers BIOS corruption or ROM error
2 No RAM Detected No memory detected
3 Chipset Error (North and South Bridge Chipset, DMA/IMR/Timer Error for Intel platform); Chipset Error System board Failure
(Power LED Blinking Amber) (Power Supply BAD)
(Power LED Solid Amber) (Motherboard Dead)
Time-Of-Day Clock test failure.
Gate A20 failure
Super I/O chip failure
Keyboard controller test failure.
4 RAM Read/Write failure Memory failure
5 RTC Power Fail CMOS battery failure
6 Video BIOS Test Failure Video card failure
7 CPU Failure CPU
osprey4
4 Operator
•
34.2K Posts
0
November 24th, 2014 05:00
Hi Fozzie,
No, the XPS 8100 on-board graphics adapter is disabled. And while you have the option to use an older NVIDIA driver, I do not know of a bare-bones driver.
My suggestion would be to restore the factory hard drive image.
osprey4
4 Operator
•
34.2K Posts
0
November 24th, 2014 06:00
If you perform a factory reset, it will reinstall the NVIDIA driver that was installed at the factory. Of course, that will need to be updated along with all the Windows updates.
I have this model and personally haven't had any BSOD attributable to the NVIDIA driver, but as we all know, every system's different. I've done the factory reset in the past and it's very quick and painless.
Fozzie Bear
24 Posts
0
November 24th, 2014 06:00
So your last answer seems to be the issue. The system has an i7 processor and judging by the age suppose this to be a Lynnfield hence no onboard video support.
As far as the 6 beeps this then makes sense as without the PCIe card installed the Bios cannot find any video adapter. Baiscally the customer either has to fork out for me to do a factory restore and reinstall any software from new in the hope that it doesn't conflict with the nvidia drivers or they have to fork out for a cheap non nvidia PCIE card?
Either way its going to cost them more :emotion-6:
Fozzie
Fozzie Bear
24 Posts
0
November 26th, 2014 05:00
Thanks Osprey4. Unfortunately this is the second time I have fixed this system. The first time the original Dell installed nVidia card died and I had to replace it with another model as I could not get an identical replacement except from the US at three times the cost. I also had to upgrade the power supply at the same time as the system would not boot with the original Dell power supply. It cost them over £250 UK for both items so they are reluctant to spend more.
Its been running fine for over 18 months but started Blue screening with a Stop 0X00000116 nvlddmkm.sys error. Having searched the web this is an Nvidia driver conflict with another driver or piece of software trying to access the same memory space. I have tried a system restore but it fails each time. The system has so much software from Steam (plus game)s, to music editing software to Phone and Satnav software its almost impossible to find out which is conflicting. If I do a factory reset they will lose Microsoft Office and any other software they have installed since.
Fozzie
osprey4
4 Operator
•
34.2K Posts
0
November 26th, 2014 10:00
They spent £250 for a video card and power supply? I'd heard prices were expensive over there but that's outrageous.
I'm not sure what to suggest. They've put you in an impossible situation. Fix our computer but don't spend any money. Seriously? Frankly, I would recommend you restore the factory image, which will most likely support the new NVIDIA card perfectly well, and recommend they purchase legal software to replace their ill gotten applications.
Sorry I can't help further. Good luck!