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9a91fb12b33f461

2 Intern

 • 

996 Posts

1861310

March 9th, 2007 03:00

THE XPS 700 RESOLUTION THREAD

In anticipation of the long awaited resolution to the XPS 700/710 concerns that have been shared here on the Dell Community Forum, I have asked ChrisM to allow us to begin a new thread that has a NEW emphasis. ChrisM once again, has demonstrated a genuine care and respect for Dell’s customers by allowing the previous thread to reach the 1,500 threshold, and by sticking this new thread at the top for all to see. No one can deny, that Dell has not tried to “hide” the concerns and complaints of its customers, but instead has provided a forum for them to share and be heard.

 

Sometimes change can be a difficult process, and the cost to all can be significant. There are many here that have been posting since the beginning, when the first thread was stuck at the top last July 3rd, 2006. Eight months and nearly 14,000 posts later, we are beginning to see a light shining on the horizon of Dell’s renewed effort to give customers a much improved experience.

 

In many ways, what we as customers have been a part of, is potentially a trend that other corporations are going to have to take seriously. What Dell is doing for its customers is seldom, if ever, seen amongst large corporations. Truly listening to its customers and then responding in a humble and meaningful way, is something that most customers have only ‘wished’ for. It has taken some time, but in the end, Michael Dell, the newly announced CEO of Dell, took the initiative and responded directly to our ‘cry’ for an upgrade path for the XPS 700/710 computers.

 

Because so many Dell customers have had positive experiences in the past, the belief has always been kept alive that Dell would find a way to ensure that Dell’s foundational emphasis on a positive and personal customer experience would find renewed support corporate wide. As Dell works to provide future computer systems that the enthusiast and gamer can be proud to own, it is the hope of all that have shared here on the forum, that Dell’s willingness to turn their failures into a success, will be met with customer excitement.

 

A corporation’s success, in an ever increasingly competitive market, in the end will be tied to the corporation’s willingness to open its doors to customer input and involvement. From here we made a difference and had an impact that may very well be an important ingredient in a strong and influential corporation’s customer care revitalization. As Jim Collins writes in Good To Great, “All good-to-great companies began the process of finding a path to greatness by confronting the brutal facts of their current reality. It is impossible to make good decisions without infusing the entire process with an honest confrontation of the brutal facts. As a result, they emerged from adversity even stronger.”

 

May this thread be the beginning of a new chapter for Dell and the XPS 700/710 customers with Dell listening to the voice of its customers, and confronting those realities, so that each of us may experience Dell at its best; turning each reality into success, one by one. Thank you to each and every person that gave so much to make ours and future customers experience a richer one.

Let the posting begin!

 



Message Edited by gbakmars on 03-08-2007 11:59 PM

pointguard1122

1.9K Posts

September 4th, 2007 13:00

I recommend it.  My temps and voltages both droped.  My system has run flawlessly since the A03 BIOS.

Boldie

198 Posts

September 4th, 2007 13:00

My OC was stable on A02 due to the higher default voltages without requiring modification.

A03 needs voltage tweeks to maintain a high OC for me, either way they both work fine.

I guess it depends on your particular PC configuration and prefernces?

Davet50

4 Operator

 • 

14.4K Posts

September 4th, 2007 14:00


Boldie wrote:
I belive the XPS BIOS is without divider adjustment.....
So is there any other way to reduce the clock on the memory?
If not i can wait until i get some better sticks..

tphillips63

2 Intern

 • 

2.6K Posts

September 4th, 2007 14:00

My OC on the QX6700 I have dropped from +3 to +2 on the A03 BIOS but temps are down huge amounts. I was able run at 3.46GHz but down to 3.2GHz.

Was idling at 3.46GHz/3.2GHz, 45C, now it's about 32C at 3.2GHz.

Boldie

198 Posts

September 4th, 2007 14:00


@Davet50 wrote:

@Boldie wrote:
I belive the XPS BIOS is without divider adjustment.....
So is there any other way to reduce the clock on the memory?
If not i can wait until i get some better sticks..


I have the standard Dell 667Mhz memory and mine is good for ~ 820mhz. Increasing the voltage or adjusting timings seems to have no effect for me at all. by FSB wall appears to be 328mhz on the CPU FSB, as per the 700 board. Better memory may help you but I would say you need to work out what is limiting your FSB first.

Davet50

4 Operator

 • 

14.4K Posts

September 4th, 2007 14:00


jae215 wrote:
Davet, your memory is limiting your overclock. Your signature shows you having 667mhz memory, and the log shows your memory overclocked to 757. The solution is to reduce the overclock on your memory by changing the divider. (Or you can purchase better memory)
 
 
I kinda figured that was the main isssue and i am planning on getting some new mem but will proably have to wait untill Santa comes....
 
thanks for the info and help
 

 

Vwc Comp Tech

95 Posts

September 4th, 2007 14:00

Well I just got my kit in my hot little hands... :) I guess you know what I will be doing this evening.....
The new system will have:
E6850 CPU
2x 150GB Raptors
2x 500GB Storage drives for MCE
2GB Dominator 8500 RAM
2x new Liteon DVDRW drives
same old 7900GS cards.. :(
Wish me luck....
 

pdschweitzer

436 Posts

September 4th, 2007 15:00


PrakashG wrote:
I don't run any antivirus on my computer and haven't done so for 7+ years now; it wastes cpu/ram resources.  Haven't had a single virus in that time either.  I do occassionally run those online virus scanners to make sure but if you don't download software from unknown sources, give other users in the house restricted user accounts then you'll be pretty clean.  Also I use Internet Explorer and it's never given me adware/malware, you just have to tighten up it's security slightly; with IE7 it comes out of the box with those security settings.

That is just plain not smart computing.  There are so many viruses and spyware out there that being on the internet at all will get you something.  You just don't have to download stuff to get a virus or spyware, stuff gets sneeked in through many holes/back doors in Windows or any internet browser.
 
Sorry, your fooling yourself if you think you are infection free

bugout

187 Posts

September 4th, 2007 15:00

My Kit just arrived :)

tmac2463

27 Posts

September 4th, 2007 16:00

I believe the key point in ParkashG's comment is "use a router to block unnecessary ports". I have NIS 2007 installed and since I added the router nothing gets through and I do not see anything in the firewall logs in NIS 2007. He is right about the downloading from trusted sites etc.


Message Edited by tmac2463 on 09-04-2007 12:58 PM

Message Edited by tmac2463 on 09-04-2007 12:59 PM

PrakashG

300 Posts

September 4th, 2007 16:00

PDSchweitzer sorry you've bought into too much hype and over-reactions by antivirus companies, and the anti-microsoft crowd.  I used to tighten the security in Internet Explorer 6 so it does not run any active-x controls; this is no longer needed in IE 7 and Vista as it runs in a restricted mode user account.  I do not download software off the internet unless I'm 100% sure of the source, do not install any toolbars or other gimmicky software.  Active scripting was the major problem pre-IE7, and if you tighted that down with the settings within IE you could not get infected by any adware/viruses by visiting websites.
 
I do not run much 3rd party software at all on my computer, for the most part I run Microsoft products and keep my computer updated. 
 
I have not had ANY adware, malware, trojans or viruses on my computer for 7+ years now.  I occasionally will run an antivirus scan and adware scan to make sure but that is every 6+ months.
 
I know how to use a computer, there are many people who do not and will need to run antivirus/adware software.  The problem is many people visit sites that are suspect to begin with, they download cracked software, and then download gimmicky software and wonder why they are infected.
 
I develop software for a living and have a little bit of knowledge on how software works, there are no such magic holes where things can enter into your computer unless you leave yourself open to those attacks.  Patch your software regularly, use a router to block off unnecessary ports and stop visiting garbage websites to download cracks, porn and other things to get yourself infected.  If you share the computer with others in the house, give them RESTRICTED user accounts and you do no have to worry about your computer becoming infected either.
 
With Vista the security is much better now, there is little opportunity for objects to become installed on your computer without you getting a prompt asking for that installation.  There is ABSOLUTELY no way any software/malware can infect your system without giving you a prompt from the Vista UAC system, if it does get onto your system it is restricted to a single file that cannot propagate out and cannot start itself up on the system.


Message Edited by PrakashG on 09-04-2007 12:28 PM

Message Edited by PrakashG on 09-04-2007 12:29 PM

BubBowen

635 Posts

September 4th, 2007 17:00

Yup,
 
I along with PrakashG don't run any AntiVirus, but have a Hardware firewall and use a little common sense to protect myself.  Nobody else uses my PC, therefor eliminating the #1 cause of infected PC's.  OTHER PEOPLE!! :smileyvery-happy:
 
Bub
tmac2463 wrote:
I believe the key point in ParkashG's comment is "use a router to block open ports". I have NIS 2007 installed and since I added the router nothing gets through and I do not see anything in the firewall logs in NIS 2007. He is right about the downloading from trusted sites etc.


Message Edited by tmac2463 on 09-04-2007 12:58 PM

tphillips63

2 Intern

 • 

2.6K Posts

September 4th, 2007 18:00

I was waiting for this one :)
I also don't use AV and know many other people that do not.
If you follow the advice listed you will not have to worry about a virus or other infection.
The pirated, cracks, and porn, places, lots of peer to peer (limewire etc) are the biggest places people get into trouble.

Dell, MS, Novell, and other places protect so much that it is great, I don't fear downloading from them. I also use fileplanet and have never had problems there either.
Use email systems that scan mail before it arrives to your PC too.
I use appriver but there are others.




@PrakashG wrote:
PDSchweitzer sorry you've bought into too much hype and over-reactions by antivirus companies, and the anti-microsoft crowd. I used to tighten the security in Internet Explorer 6 so it does not run any active-x controls; this is no longer needed in IE 7 and Vista as it runs in a restricted mode user account. I do not download software off the internet unless I'm 100% sure of the source, do not install any toolbars or other gimmicky software. Active scripting was the major problem pre-IE7, and if you tighted that down with the settings within IE you could not get infected by any adware/viruses by visiting websites.
I do not run much 3rd party software at all on my computer, for the most part I run Microsoft products and keep my computer updated.
I have not had ANY adware, malware, trojans or viruses on my computer for 7+ years now. I occasionally will run an antivirus scan and adware scan to make sure but that is every 6+ months.
I know how to use a computer, there are many people who do not and will need to run antivirus/adware software. The problem is many people visit sites that are suspect to begin with, they download cracked software, and then download gimmicky software and wonder why they are infected.
I develop software for a living and have a little bit of knowledge on how software works, there are no such magic holes where things can enter into your computer unless you leave yourself open to those attacks. Patch your software regularly, use a router to block off unnecessary ports and stop visiting garbage websites to download cracks, porn and other things to get yourself infected. If you share the computer with others in the house, give them RESTRICTED user accounts and you do no have to worry about your computer becoming infected either.
With Vista the security is much better now, there is little opportunity for objects to become installed on your computer without you getting a prompt asking for that installation. There is ABSOLUTELY no way any software/malware can infect your system without giving you a prompt from the Vista UAC system, if it does get onto your system it is restricted to a single file that cannot propagate out and cannot start itself up on the system.


Message Edited by PrakashG on 09-04-2007 12:28 PM

Message Edited by PrakashG on 09-04-2007 12:29 PM

bandyguy

14 Posts

September 4th, 2007 19:00

Did anybody get tracking numbers on their mobos? I got called by the people to install it this morning and I didn't even know it had shipped. I got the order conformation, but no shipping notice.

StuckInARut

506 Posts

September 4th, 2007 20:00


bandyguy wrote:
Did anybody get tracking numbers on their mobos? I got called by the people to install it this morning and I didn't even know it had shipped. I got the order conformation, but no shipping notice.

I did, and it even showed up early, but only after getting the tracking number off my order status. Of course I'm still waiting on a call from the Tech to do the install.
 
Stuck


Message Edited by StuckInARut on 09-04-2007 02:04 PM

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